This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Bell Ford Body Shop Receptionist
Pay: $16.00 - $22.00 per hour (DOE) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Weekends Off: Closed Saturdays and Sundays
About the Position
At Bell Ford Body Shop, we're more than just a repair facility. We're a team driven by excellence, collaboration, and exceptional customer experience. We value every team member's contribution, encourage continuous improvement, and place our customers at the center of everything we do.
We are seeking a professional, organized, and customer-focused Receptionist who enjoys helping people and thrives in a fast-paced environment. If you take pride in your work and want to be part of a supportive team, we'd love to meet you.
Requirements
Strong attention to detail
Ability to prioritize tasks in a fast-paced environment
Excellent communication and customer service skills
Cash handling experience
Accurate and efficient typing skills
Basic math skills
General computer proficiency and ability to learn new systems
High school diploma or equivalent
Must be at least 18 years old
Minimum of 1 year of experience in a similar role within a body shop environment
Experience with Reynolds and Reynolds software preferred
Responsibilities
Answer incoming phone calls and provide outstanding customer service
Open, update, and close repair orders
Process customer payments and handle daily deposits
Collect customer information and provide repair status updates
Maintain accurate records in CCC ONE, ARMS, and body shop management software
Track customer satisfaction surveys, event logs, and delivery date commitments
Review open repair orders daily with estimators and update production status
Coordinate with insurance companies and schedule estimate appointments
Ensure repair order documentation is complete and compliant with company guidelines
Collaborate with management, estimators, and support teams to improve operations and customer satisfaction
Assist with accounts receivable processes alongside accounting personnel
Maintain a clean, professional, and welcoming customer lobby
Pre-Employment Requirements
Valid Driver's License with a satisfactory driving record
Successful completion of a background check and drug screening
Benefits
We offer comprehensive training and a supportive, team-oriented work environment, along with an excellent benefits package for full-time employees, including:
Medical, dental, and vision insurance
Short-term and long-term disability coverage
Voluntary life insurance
Employer-paid basic life insurance
401(k) with company match
Employee discounts
Wellness programs
Paid sick time
Paid vacation time
Equal Opportunity Employer
Bell Ford is an Equal Opportunity Employer and Drug-Free Workplace. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, or any other legally protected status.
Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.