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HJB Travels

Booking Agent / Travel

boston, MA

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Job description

Booking Agent / TravelBoston, Massachusetts, United States Or refer someoneWe are currently seeking reliable and customer-focused individuals to join our team as Booking Agents in the travel industry. In this remote role, you will assist clients with planning and coordinating travel arrangements, including accommodations, transportation, and vacation packages.This opportunity is well-suited for individuals who enjoy working with people, have strong attention to detail, and are looking for a flexible work environment.Key ResponsibilitiesAssist clients with booking travel arrangements such as hotels, flights, cruises, and vacation packagesProvide timely and professional customer support throughout the booking processResearch travel options and present suitable recommendations based on client preferencesMaintain accurate records of bookings and client communicationsStay up to date with supplier offerings, policies, and travel updatesCommunicate with vendors to confirm reservations and resolve any issuesQualificationsMust be 18 years or olderStrong communication and organizational skillsCustomer service experience preferred, but not requiredBasic computer proficiency and ability to navigate online systemsAbility to work independently and manage time effectivelyReliable internet connection and access to a computer or smartphoneCompensation & BenefitsFlexible scheduleRemote work environmentAccess to training and professional development resourcesSupportive team environmentTraining & SupportInitial onboarding and training providedOngoing access to resources and team supportGuidance on booking systems and industry toolsOr refer someone

Worksite address

boston, MA, 02108, US

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