This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Description
nMission Statement
nThe Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
nPosition Summary
nThe Case Manager will provide comprehensive case management to 15 residents within the Booth Senior Bridge Home and 4 families within Chester Village programs. The Case Manager is responsible for providing overall support, including developing external resources and referrals, completes housing assessments.
nPay Range
n$23/hr. - $25/hr.
nEssential Function
nnnMaintain documentation in accordance with all regulatory and internal policies respectively for each housing program’s contract requirements, including weekly progress/case notes, data entry, paperwork, and reports.
n
nnComplete a Coordinated Entry System (CES) Triage Tool and enter the information into Homeless Management Information System (HMIS) and keep highly organized files for each client and enter appropriate data into the region’s Homeless Management Information System (HMIS).
n
nnComplete periodic reports as required by The Salvation Army, LAHSA and HIMIS/Clarity.
n
nnParticipate in regular case conferencing calls with the Department of Mental Health (DMH) Interim Housing Program (IHP) Coordinator to review client housing plans and status and CoC program with City of Glendale. Prepare progress notes and complete all data entry requirements, necessary paperwork, and documentation for contract requirements.
n
nnCollaborate with clients’ mental health workers from DMH and contracted agencies to support mental health engagement and stability.
n
nnConduct Case Management Services with all families of the Booth Senior Bridge Home and Chester Village programs to include engagement, intake, assessment, individual service planning, ongoing monitoring, and follow-up activities.
n
nnMeet regularly with clients to develop short and long-term goals, outcomes management, monitoring savings and if needed, reassess needs and progress.
n
nnProvide the following activities to Chester Village PSH Program:
n
nnnCase Management
n n
nnCoordinated Life Skills Training
n
nnEmployment Services to Clients
n
nnAudit client files periodically for each program’s quality assurance.
n
nnFoster a supportive and positive program environment using strengths-based, trauma-informed methods with all clients.
n
nnFacilitate initial orientation for new residents including intake, room inventory, if needed, child enrollment in local school and after school program, and other local service referrals.
n
nnAssist clients with implementing a housing plan based on client preferences and taking into consideration the available housing resources that are in alignment with the CES Triage Tool score.
n
nnDevelop effective, trusting relationships with participants, with a focus on facilitating independence and maintenance of improved physical and mental health.
n
nnAssist clients with obtaining necessary identification documents for expediting access to health, mental health, substance use treatment, housing, and other services.
n
nnMaintain a current file of appropriate community resources for staff to use including bus, taxi, van, Access Services, and/or other possible options to ensure participants’ access to supportive services.
n
nnPerform room and apartment checks respectively for each housing program and notify management regarding maintenance issues.
n
nnBuild and maintain a documented network of referrals and resources for clients, and foster relationships with local service providers and agencies to increase effective communication and referrals.
n
nnSupport client discharge process to transitional or permanent housing: provide counseling during the transition, refer clients to relevant resources that support long term housing and income stability, and complete outcome reports within 24 hours upon exiting.
n
nnFacilitate House Meetings to empower clients and address any program concerns that arise.
n
nnMediate between clients if conflicts arise and issue program violation warnings if needed.
n
nnEnsure distribution logs for hygiene supplies, linen, janitorial/maintenance services are followed by staff and clients.
n
nnProvide follow up case management for residents at 2, 4 and 6 months following successful discharges.
n
nnAttend outside partnership agency meetings/network and/or trainings as needed.
n
nnMaintain an ‘on-call’ status and be available to respond to the facility on an emergency basis.
n
nnSupervise staff (House Monitors) and appropriate outside agencies and report any issues to the management team.
n
nnAssist with calling and/or report any property maintenance issues to resolve immediately.
n
nnCollaborate with other staff members to ensure adherence to safety and security measures.
n
nnCompile monthly statistical reports as required by county and city contracts.
n
nnCompile monthly reports as required for billing submission.
n
nnMaintain positive working relations with Salvation Army staff, representatives and all agencies providing services to clients.
n
nnOther duties as requested or assigned by the Corps Officers or management staff.
n
n nWorking Conditions
nOffice/field environments; travel from site to site; exposure to computer screens and inclement weather conditions; may work or inspect in confined spaces; public contact. Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs.
nMinimum Qualifications
nnnMust possess a valid California driver’s license and pass a criminal background check.
n
nnBA in human services field with minimum of two years of experience (or) four years of social services experience with case management.
n
nnAbility to keep organizational and client confidentiality.
n
nnComputer literate and proficient; able to use computerized database system for information management.
n
nnMust be supportive of The Salvation Army’s Christian mission and philosophy.
n
nnCPR/First Aid Certification.
n
n nSkills, Knowledge & Abilities
nnnMust be culturally sensitive and non-judgmental regarding issues with homelessness, mental health illness, substance abuse, etc.
n
nnAbility to carry out assignments independently and strong time management skills.
n
nnKnowledge of mainstream benefits, homeless assistance, employment, housing, medical and mental health resources in the community
n
nnProfessionalism in relation to clients, fellow employees, and community contacts.
n
nnExcellent human relations/communication skills; ability to act in a professional manner regardless of circumstances.
n
nnSkilled in non-violent crisis intervention
n
nnAbility to self-motivate and organize time effectively.
n
n nQualifications
nSkills
nRequired
nnCPR/AED: Novice
n nBehaviors
nPreferred
nnnTeam Player: Works well as a member of a group
n
nnDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
n
nnDedicated: Devoted to a task or purpose with loyalty or integrity
n
n nMotivations
nPreferred
nnSelf-Starter: Inspired to perform without outside help
n nEducation
nRequired
nnBachelors or better in Human Services
n nLicenses & Certifications
nRequired
nnDriver's License
n nExperience
nRequired
nnBA in human services field with minimum of two years of experience (or) four years of social services experience with case management. Knowledge of mainstream benefits, homeless assistance, employment, housing, medical and mental health resources in the community. Excellent human relations/communication skills. Computer literate and proficient; able to use computerized database system for information.
n nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.
Worksite address
glendale, CA, 91222, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.