About this opportunity
Watches of Switzerland Group PLC lists this Boutique Director (1346) opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Objective
The Roberto Coin Boutique Director acts as a focal point within the business to ensure delivery of exceptional client experience whilst achieving company objectives. The Roberto Coin Boutique Director plans and executes the Boutique business plan; making clear objectives and required performance delivery while keeping all costs and controls within budget. The Roberto Coin Boutique Director will lead and manage a high performing team, engaging them in the required client experience and delivery of performance targets; coaching individuals to draw out their full potential. They will be required to ensure that operating processes and procedures are maintained and continually reviewed and improved for a streamlined, client orientated business. Having credible knowledge of the issues facing the business on a day-to-day basis and in the longer term, the Roberto Coin Boutique Director should be able to develop their own solutions and be entrepreneurial in their approach while maintaining the boutique’s professional image. They will play a crucial role in providing a clear communication link between all parts of the business, anticipating future challenges and opportunities, and responding to these effectively.
Job Objective
The Roberto Coin Boutique Director acts as a focal point within the business to ensure delivery of exceptional client experience whilst achieving company objectives. The Roberto Coin Boutique Director plans and executes the Boutique business plan; making clear objectives and required performance delivery while keeping all costs and controls within budget. The Roberto Coin Boutique Director will lead and manage a high performing team, engaging them in the required client experience and delivery of performance targets; coaching individuals to draw out their full potential. They will be required to ensure that operating processes and procedures are maintained and continually reviewed and improved for a streamlined, client orientated business. Having credible knowledge of the issues facing the business on a day-to-day basis and in the longer term, the Roberto Coin Boutique Director should be able to develop their own solutions and be entrepreneurial in their approach while maintaining the boutique’s professional image. They will play a crucial role in providing a clear communication link between all parts of the business, anticipating future challenges and opportunities, and responding to these effectively.
Responsibilities
Being a constant role model ensuring that every client – both internal and external – receives the exceptional client service they have come to expect.
Identifying, sharing, and spreading best practice throughout the business, and demonstrating excellent teamwork across the Group network.
Ensuring profit targets are met
Ensuring discounts and costs are kept within budget
Achievement of the Boutique objectives through KPIs and department targets
Performance management of colleagues, providing feedback and development opportunities
Delivering an exceptional client service
Representing the Roberto Coin brand at internal and external meetings
Organizing daily and weekly routine tasks in line with policies and procedures through active delegation and participation
Maintaining visual merchandising to Roberto Coin’s standards
Managing the till and associated transactional procedures
Participating in and running floor / boutique training and out of hours meetings and VM changes as required
Completing training requirements through E learning and other sources
Ensuring all team members adhere to the company dress code standards
Completions of all duties as assigned by management
Business related travel when required
Experience
Considerable retail management experience ideally within a luxury environment
Evidence of performance delivery against sales and process
Jewelry product knowledge
Proven track record of sales achievements
Skills
Ability to develop and implement business strategies and work to budgets
Ability to manage and deliver operating costs, identifying suitable efficiency improvements
Highly numerate with ability to understand and analyses sales performance
Leading, mentoring, and coaching members of a high performing Boutique
Proven track record of management achievements
IT literate
Evidence of CRM and networking
Physical Requirements
May be required, occasionally, to work exceptionally, long hours
May be required to lift packages / boxes
May be required to stand up for long periods of time
Salary: $135,000.00 annually
#J-18808-Ljbffr
Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.