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Job description
Summary
The Boutique Director leads the Roberto Coin boutique to deliver exceptional client experiences while achieving financial and operational objectives. This role is responsible for executing the boutique business plan, managing budgets and controls, and coaching a high-performing sales team. The Director acts as the key in-store leader, maintaining brand standards in service, visual merchandising, and daily operations.
Responsibilities
Drive sales performance and meet profit and KPI targets
Manage discounts, costs and till/transactional procedures to maintain budgetary controls
Lead, mentor and develop boutique team members through coaching and performance management
Maintain visual merchandising standards and oversee daily boutique operations and routines
Organize and deliver floor training, meetings and support change initiatives; travel for business as required
Requirements
Considerable retail management experience, ideally within a luxury environment
Proven track record of sales achievement and performance delivery against targets
Jewelry product knowledge and experience with CRM systems; IT literate
Strong numerical skills with ability to analyze sales performance and manage budgets
Ability to work long hours on occasion and perform physical tasks such as lifting and standing for extended periods
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.