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Job description
Pay Rate: $16.00 an hour
SUMMARY: Provide friendly, prompt, courteous service to bowling center guests. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Interact with guests to ensure they have a positive and memorable experience
Reserve and assign bowling lanes and shoes to guests and collect fees
Inspect lanes to ensure bowling equipment is available
Collect all Credit Card Receipts
Notify Supervisor of guests misuse of lanes and equipment
Fix minor pinsetter problems and contact Maintenance for complex issues
Maintain a neat, organized, and safe work area
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Preferred:
1 year guest service experience
1 year cash handling experience
Skills
Required:
Accurate and detail-oriented
Excellent verbal and interpersonal communication skills
Preferred:
Computer experience (Word, Excel and Outlook)
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to speak in a clear, concise and pleasant voice
Ability to enthusiastically and professionally sell and / or up-sell amenities
Ability to answer a multi-line phone system in a professional and courteous manner
REQUIRED TRAINING
Treasure Island guest service training
TIPS training and certification
Point-of-sales training
Any position-related training as determined by manager
PHYSICAL DEMANDS
Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8 hours
Must have a good sense of balance, and be able to bend and kneel
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds routinely
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Bowling Center Complex including flashing lights and frequent loud noises; May require going onto the Gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Worksite address
welch, MN, 55089, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.