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Job description
Box Office AttendantThe Box Office Attendant is responsible for assisting patrons with ticket distribution and providing general information pertaining to the venue or event. In addition to these general duties, the incumbent will provide direct support to the Box Office Manager and cover various tasks as needed.Essential Functions:Assist customers with using ticketing software and ticket purchase through various methods; including cash, credit, and vouchers.Assist with will call and guest list management. Check identification, distribute tickets to the proper parties. Resolve issues as they arise and escalate concerns to management when necessary.Answer telephone inquiries related to show and ticket information. Provide guidance related to additional venue or event information, accessibility, ADA requests, etc.Accurately reconcile sales and will call receipts. Provide sales and ticketing information to the accounting and operations teams. Assist with show settlement as necessary.Required Qualifications:A minimum education level of: High School Diploma or its equivalencyA minimum of 1-2 years of related work experienceMust be available to work varied shifts which may include weekdays, weekends, evenings, and holidaysMust have experience cash handling and other payment methods such as credit cardsMust be proficient in Microsoft Office, specifically Excel and WordExcellent communication and customer service skills with a proven ability to work in a fast-paced environmentPrevious experience working in events and knowledge of the music industry preferredPrevious experience working on a venue ticketing platform preferredPay Scale: $20.35This position is not eligible for a bonus under the current bonus plan requirements.This position may be eligible for benefits (ACA qualification).
Worksite address
new york, NY, 10001, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.