Branch Experience Lead - Client Focus & Operations

Job description

JPMorgan Chase & Co. is seeking a Branch Operations Lead at a Chase branch in New York. You will work closely with the Branch Manager to oversee daily branch operations and ensure a welcoming, compliant, and efficient client experience.

You will lead by example, train teammates, handle cash operations, and encourage the use of self-service options. This role emphasizes client service, loss control, and adherence to policies and procedures.

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Who can apply

Review the original listing for work authorization, qualifications and employer requirements.