About this opportunity
Hayward Distributing Co. lists this Branch Manager (Ag & OPE Equipment) opportunity in city of syracuse, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Are you ready to take charge, keep operations running smoothly, and deliver outstanding service supporting agricultural and construction equipment dealers? JS Woodhouse, a division of Hayward Distributing, is hiring a Branch Manager for our Syracuse location. In this role, you will combine day to day operational leadership with inside sales support, using your equipment knowledge to discuss product options, and help drive branch growth. You will support dealers directly, ensure every order and inquiry is handled accurately and efficiently, and take ownership of processes as challenges arise. Your contributions will make a real impact on both customers and the overall success of the branch. If you are organized, proactive, and bring strong agricultural and construction equipment knowledge, this is your opportunity to shine.
Founded in 1947, Hayward Distributing is a stable company with a proven track record of success. We are a multi-state wholesale distributor of top lawn and garden and engine brands, including Honda engines, Bobcat mowers, and Ego. You will work closely with brands such as Westfield, Demco, and Worksaver. In addition to these brands, the Syracuse location houses our Sno Way snow removal line, including plows and spreaders.
Your responsibilities include but are not limited to:
Answering inbound phone calls, primarily from dealers
Discussing equipment needs and recommending product solutions
Supporting dealer sales efforts through product knowledge and order guidance
Solving customers’ tough problems and keeping them happy
Answering technical questions about ag and construction equipment
Ensuring orders are processed in a timely manner each day
Looking up service part numbers on illustrated parts diagrams
Coordinating dealer orders and shipments as well as inbound product from vendors and other branches
Communicating with customers in a professional manner via email and phone
You will need:
Working knowledge of agricultural and construction equipment
Comfort discussing equipment features, applications, and options with dealers
Strong verbal and written communication skills
Strong customer service and inside sales orientation
Sense of urgency and an action oriented mindset
An energetic, positive, and proactive attitude
Sensitivity to the needs of our customers
Ability to manage competing priorities and tasks
Desire to be part of a fast paced continual improvement process
Knowledge of order desk functions including order entry, pricing, and shipping
What sets Hayward apart from other companies?
Our employees stay with us because they enjoy their work and our culture.
Hayward is a family company that has built a strong reputation in the industry by treating employees and customers fairly.
Hayward is an 80-person company with the sophistication and support necessary to let you do your job without the large company bureaucracy that keeps you from doing it.
We care about our employees and offer benefits that include health insurance, immediately vested 401(k) matches, 14 days PTO initially with increases with tenure, holidays, and highly competitive compensation packages
We are not accepting unsolicited resumes or inquiries from third-party recruiters.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.