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METRO | 599

Branch Manager at Brooklyn Public Library

new york, NY

Check who can apply and the requirements below before continuing.

About this opportunity

METRO | 599 lists this Branch Manager at Brooklyn Public Library opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Under the guidance of the Regional Director, the Branch Manager is responsible for administrative leadership in supervising all aspects of library services at a branch. They are responsible for developing and maintaining work standards that emphasize customer service, effective communication, and ethical behavior. They will set goals and priorities, develop and monitor reports, administer projects and evaluate services. They will serve as the primary branch point person for communicating with Neighborhood Services, other BPL departments and outside agencies.

This is a full-time, union, non-exempt position. The hiring salary for this position is $73,309.60.

Responsibilities

Work collaboratively to ensure continuity in service to the public

First rater for Asst. Branch Manager, Circulation Managerand custodians. Second rater for line librarians and office aides

Resolve patron complaints and inquiries & makes decisions on waiving fines and fees

Responsible for branch staffing needs; conduct interviews & make recommendations for hire

Oversee the development of new and existing branch staff through training and coaching

Provide direct public service at all service points & the delivery of relevant programs

Work collaboratively with on-site custodial and safety staff; manage safety of the branch

Develop an annual branch work plan which includes goals, objectives, measurable outcomes; schedule on-going staff meetings to promote professionalism and teamwork

Monitor daily and monthly reports (branch budgets, time and leave, circulation, programming statistics, holds, status g, missing & lost, c-fly, long in transit, etc.) and petty cash

Responsible for collection maintenance and weeding

Identify emerging trends and new user groups

Expected to take a share of all shifts, including mornings, late nights, and Saturdays

Other duties as assigned

Qualifications

M.L.S. from an ALA accredited library school & Public librarian’s professional certificate issued by the State of New York, required

A minimum of three years demonstrated supervisory & management experience

Minimum of three year experience as a librarian in a public library setting

Excellent interpersonal, oral, and written communication skills

Demonstrated ability to exercise sound judgment, identify and assess problems and decisively implement appropriate solutions

Must strive to maintain positive internal and external customer service relationships

Demonstrate respect and sensitivity for cultural differences and treat people with respect

Ability to organize, prioritize, and coordinate work efficiently

Leadership – inspires and motivates others to perform well

Working knowledge of the library’s electronic reference resources and the Internet, Sierra, Web 2.0, and Microsoft Office Applications

Ability to work collaboratively and on cross-functional teams

Knowledge of fundamental principles and practices of modern library management

Involvement in professional organizations

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Worksite address

new york, NY, 10261, US

Who can apply

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