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Rollins, Inc.

Branch Manager

aurora, IL

Check who can apply and the requirements below before continuing.

About this opportunity

Rollins, Inc. lists this Branch Manager opportunity in aurora, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Because of Leaders Like You.

Lead a Business. Grow a Team. Drive Results.

At Orkin, our Branch Managers don't just manage operations. They lead businesses. As a Branch Manager, you'll take ownership of branch performance, driving revenue growth, developing high-performing teams, and creating exceptional customer experiences. You'll lead a sales-focused culture while managing the day-to-day operations of a thriving business backed by one of the most trusted brands in the industry.

This is an opportunity for ambitious leaders who excel at coaching teams, driving performance, building customer relationships, and achieving financial results. As the leader of your branch, you'll have responsibility for sales growth, profitability, customer retention, employee development, and operational excellence.

With more than 125 years of industry leadership, Orkin provides the training, support, and resources needed to help you succeed. Whether your experience comes from sales leadership, operations management, retail, logistics, hospitality, business services, or another performance-driven environment, we'll help you build a rewarding career with unlimited growth potential.

Responsibilities

As a Branch Manager, you’ll be a leader in a high-performance culture. Extensive training will prepare you to apply business acumen to revenue growth through achieving the highest customer satisfaction.

Equally important is cultivating an employee culture that motivates performance, supports personal growth and inspires exceptional service. In addition to playing a key role in business success and professional development, Branch Managers also contribute to community service that improves the places where we live and work.

You will

Lead a branch business with accountability for revenue growth, profitability, customer retention, and employee engagement

Create and sustain a high-performance culture focused on sales growth, customer satisfaction, and operational execution

Drive sales performance by coaching sales activities, monitoring key performance indicators, and holding teams accountable for results

Develop and mentor sales, service, administrative, and leadership team members to maximize performance and career growth

Recruit, hire, train, and retain top talent across multiple functions

Conduct regular field coaching, performance evaluations, and development planning

Analyze business performance metrics and implement strategies to improve productivity, profitability, and customer retention

Manage branch financial performance, including P&L accountability, budgeting, labor management, and expense control

Foster strong customer relationships and ensure exceptional service delivery

Partner with your team to identify growth opportunities within existing and new customer markets

Build brand awareness and business opportunities within the local community

Assume full leadership of a branch operation upon successful completion of training

What Success Looks Like

Build and lead winning teams

Drive consistent year-over-year revenue growth

Create a culture of accountability and recognition

Coach employees to achieve personal and professional success

Deliver strong customer retention and satisfaction results

Manage business performance through data-driven decision-making

Consistently exceed branch financial and operational goals

What We're Looking For

We're seeking leaders who combine strong business acumen with a passion for developing people and driving results.

Preferred qualifications include

Proven leadership experience in sales, operations, retail, service, logistics, hospitality, or other performance-driven environments

Demonstrated success driving revenue growth and business performance

Experience coaching, developing, and leading teams to achieve ambitious goals

Strong understanding of business metrics, performance management, and customer retention strategies

Financial acumen with experience managing budgets, operational metrics, or P&L performance preferred

Ability to motivate teams, influence performance, and create accountability

Sales leadership or business development experience strongly preferred

Bachelor's degree preferred; High School Diploma or equivalent required

Valid driver's license required

Ability to obtain required pesticide licensing/certification (Company Paid)

Willingness to relocate within the region following completion of the management training program

Who Thrives in This Role

General Management

Sales Management

Retail Leadership

District or Area Management

Operations Management

Service Industry Leadership

Logistics and Transportation Leadership

Hospitality Management

Business Development

Military Leadership

Why Orkin?

When you join Orkin, you're joining an industry leader known for trust, innovation, and customer service.

You’ll enjoy:

Starting salary of $80,000 to $85,000 during the management training period

Upon successful completion of training and assignment to a branch, you’ll become eligible for a compensation increase and participation in the Branch Manager incentive program

Opportunity to earn performance-based bonuses tied to key business metrics

Company vehicle and gas card

Company-provided iPhone and iPad

Comprehensive medical, dental, vision, life, and disability coverage

401(k) with company match

Employee stock purchase plan

Paid vacation, holidays, and sick time

Tuition reimbursement and dependent scholarship opportunities

Industry-leading training and leadership development

Career advancement opportunities with a national organization

Volunteer opportunities and community engagement programs

Why Leaders Choose Orkin

Lead a multimillion-dollar business with real impact on growth and profitability

Develop your career with a trusted, nationally recognized brand

Join a recession-resistant industry with long-term stability

Receive world-class leadership training and career development

Build high-performing teams and create lasting customer relationships

Make a difference in your community while building a rewarding career

Work Environment & Physical Requirements

Safely use ladders within manufacturer weight limits

Occasionally lift and carry up to 50 pounds

Access crawl spaces, attics, rooftops, and other confined areas as needed

Work in various weather conditions

Wear required personal protective equipment, including OSHA-compliant respirators when necessary

Perform essential job duties with or without reasonable accommodation

Orkin is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, including Protected Veterans and Individuals with Disabilities.

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Worksite address

aurora, IL, 60505, US

Who can apply

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