About this opportunity
Budachambertx lists this Branch Manager opportunity in austin, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
3–5 years of supervisory experience in a credit union or banking environment (or equivalent combination of education and experience).
Strong leadership, time management, and organizational skills.
Excellent communication and problem-solving abilities.
A commitment to member service and a positive, professional attitude.
Description
What You’ll Do:
Branch Leadership & Member Experience
Lead daily branch operations and ensure a welcoming, service-driven environment
Build strong member relationships and advocate for financial literacy
Resolve complex member needs with professionalism, empathy, and sound judgment
Serve as a visible, engaged leader in the branch and community
Ensure consistent, high-quality service delivery across all member touchpoints
Team Coaching & Development
Attract, hire, coach, and develop a high-performing branch team
Provide daily guidance, feedback, and accountability to staff
Foster a positive, collaborative, member-focused culture
Support professional growth through training, mentoring, and performance management
Model Austin Telco’s values of Respect, Empathy, Service, Integrity, and Cooperation
Operational Excellence
Oversee branch operations including cash management, vault and ATM controls, security, and regulatory compliance
Ensure accurate execution of transactions, audits, and operational protocols
Monitor branch performance metrics and implement improvements
Recommend process enhancements to optimize efficiency and service
Protect members and the credit union from fraud, scams, and unlawful activity
Perform Notary and Medallion Signature Guarantee services as needed
Community Engagement
Represent Austin Telco in the community with professionalism and enthusiasm
Participate in outreach, events, and partnerships that strengthen member relationships
Promote financial education and support local initiatives
Branch Network Support
Provide leadership coverage at nearby branches as needed
Collaborate with the Regional Branch Manager and cross-functional partners to support organizational goals
Salary & Benefits
Why You’ll Love Working Here: We’re more than a credit union, we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.
Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more.
Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones.
Retirement Plans: 401(k) with company match and a pension plan to support long-term financial goals.
Community Engagement: Volunteer opportunities and credit union-sponsored events.
A supportive, mission-driven culture that puts people first
Additional Requirements
Good credit standing (verified prior to interview)
Successful background check and drug screening upon offer
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary Description
$60,000- $73,000
Company
Austin Telco is seeking a dynamic and service-driven Branch Manager to lead the day-to-day operations of our Taos (South Austin) branch. This role is ideal for a collaborative leader who thrives in a member-first environment and is passionate about developing staff, driving operational excellence, and building strong community relationships.
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Worksite address
austin, TX, 78716, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.