About this opportunity
BUGCO®Pest Control lists this Branch Manager opportunity in fort worth, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Branch Manager acts as the business owner for the operations of his/her assigned branch. This includes ultimate responsibility for staffing, customer satisfaction, revenue, and expenses. The Branch Manager assures that the branch is profitable and set up for growth. Branch Managers are required to provide leadership and set an example to employees within their branch ensuring that all company business is conducted ethically and in-line with company mandated processes and goals.
Responsibilities
Analyze financial and operational reports to understand cost and revenue results, identify the drivers and develop strategies to grow the business.
Directly supervise Service Managers. This includes providing performance feedback, discipline, rewards, and performance evaluations. Indirectly responsible for Service technicians.
The Branch Manager provides oversight for all interviewing, hiring, and training of branch employees within. Responsible for appropriate staffing.
Partner with Technical Training team to determine training needs and ensure compliance with all regulations.
Manage branch budget.
Responsible for efficient service routes for all technicians.
Actively participate in large commercial bids (SMART, walk-throughs, pricing, etc.) large commercial startups and any additional large jobs (bed bugs, birds, etc.).
Provide hands‑on coaching, including ride-alongs, to Service Managers and Commercial Account Managers to demonstrate updated pest control techniques and identification of sales opportunities (i.e., upselling).
Audit large accounts periodically.
Identify and advocate for SMART solutions in commercial and residential accounts.
Ensure that all safety procedures are followed, and incidents and accidents are appropriately reported and documented. Branch Managers will have responsibility for on-the-job safety results which include, but are not limited to, the following areas: Auto, Worker’s Compensation and Liability.
Ensures that the appropriate level of pesticides and equipment for quick distribution and minimizes
Manage Huddle meetings and create agenda items.
Resolve escalated customer issues on large accounts.
Partner with VP of Operations on strategies to increase retention rates.
Available to respond to urgent customer’s concerns on a 24/7 basis.
Maintain all necessary licenses for pest control operations and ensure that technicians are properly licensed to perform pest control operations.
Responsible for maintaining local training records for all branch employees.
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and completing continuing education courses.
Exemplify BUGCO standards including professional appearance, communication style, and attendance and expect it from all.
Other duties as assigned.
Qualifications
Exceptional problem solving/decision making skills
Ability to understand financial and operations data
Exceptional verbal and written communication skills
Strong time management, prioritization, and planning skills
Ability to partner effectively across the organization and levels
Strong organizational skills
Ability to demonstrate flexibility when needed
Provide employee feedback that encourages engagement and professional growth
Minimal Requirements
5+ years of management experience or a 4-year degree and 3 years of management experience.
Ability to tolerate a variety of environmental conditions, including but not limited to seasonal weather (extreme heat or cold), rain, damp and/or dusty locations.
Ability to work between the hours of 7:30 am and 6:00 pm regularly. Extended hours may be required based on customer needs, particularly during our busy season, which is April through September.
Exposure to the MS Office Suite (Excel, Word, PowerPoint, Outlook)
Ability to complete basic calculations using company equipment
Holds a current driver’s license with an acceptable driving record.
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Worksite address
fort worth, TX, 76102, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.