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Job description
Branch Manager
IDN-H. Hoffman
Minneapolis, MN
Full-Time
On-site
Weekdays 8-5pm, Weekend Occasionally
About Us
IDN H. Hoffman is a leading distributor of commercial door hardware, doors & frames, locksmithing tools, access control systems, video surveillance equipment, and related security products is seeking a full-time employee for a Branch Manager position.
Job Description
Based in Minneapolis, MN the individual in this position will be responsible for all sales, facility, and operational activity occurring at the branch.
Key Working Relationships
The successful manager will drive sales growth, maintain operational excellence, facilitate productivity improvements, and provide superior service for customers throughout Minneapolis, MN and surrounding states.
The successful candidate will report directly to the Division Operations Manager. The individual will work closely with the local Outside Sales representative and all department teams across the company.
What You'll Bring
Must have Management experience with a track record of driving success through decisive, organized leadership and the ability to prioritize high-impact tasks in fast-paced environment
Experienced in strategic Account Development with a focus on driving sales through personalized relationship management
An adaptive leader dedicated to driving sales and operational success through active, hands-on involvement
Strong verbal and interpersonal communication skills
5+ years of extensive Customer Service experience (distribution industry preferred)
Proficient in a wide range of modern enterprise technologies, with a strong aptitude for quick technical adoption
Door Hardware, Locksmith or Access Control experience preferred
Distribution/wholesale knowledge a plus
This individual should excel in a team-oriented work environment - working with the branch staff to ensure that customer expectations are exceeded and providing contributions that support customer retention goals and company/branch growth objectives.
What You'll Do
Managing end-to-end branch operations and sales initiatives, providing hands-on leadership for a 2-3-person team
Driving sales growth, customer acquisition and retention through personalized relationship managementCultivating long-term client loyalty by consistently delivering a high-level customer service experienceChampion customer engagement through all day-to-day sales procedures to include assisting customers by phone, email and in person (counter sales), order processing/returns, pricing/availability requests, quote/bid generation, non-stock quotes, technical/vendor support and moreCreate a proficient partnership with the Outside Sales Representative to pursue selling opportunitiesDevelop, maintain and leverage relationships with our manufacturer/vendor representatives within the territoryEfficient Inventory Control & Management for the territoryEnsure accurate warehouse and fulfillment operations to include all shipping, receiving, stocking and picking/packing ordersHiring, onboarding & training staff members Additional Details
Schedule
Full-Time Mon - Fri 8am to 5pm
Requirements
All qualified applicants that apply for IDN Global, Inc. will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. IDN Global, Inc. is an Equal Employment Opportunity Employer.
Equal Opportunity
All qualified applicants who apply for IDN Global, Inc. will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. IDN Global, Inc. is an Equal Employment Opportunity Employer.
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Worksite address
minneapolis, MN, 55400, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.