About this opportunity
Evolving Solution Services lists this Branch Manager opportunity in harper, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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Branch Manager
Full Time Harper, TX, US
2 days ago Requisition ID: 1028
Company Vision
Security State Bank & Trust (SSB&T) has proudly served Texas communities since 1941. As a growing community bank, we are committed to building meaningful relationships, delivering exceptional service, and making a positive impact on the communities we serve.
Guided by our core values of Care, Do What Is Right, and Go Above and Beyond, we foster a culture where team members are empowered to grow, contribute, and make a difference. With 18 branches and growing, SSB&T offers rewarding career opportunities for individuals who share our commitment to service, integrity, and excellence.
About the Role
The Branch Manager is responsible for leading the overall performance, operations, customer experience, and growth of the branch while ensuring compliance with banking regulations, internal policies, and operational standards. This role provides leadership and direction to branch staff, promotes a strong service-focused culture, supports employee development, manages operational risk, and drives business development and deposit growth initiatives. The Branch Manager serves as a key leader within the community and organization by fostering customer relationships, maintaining operational excellence, and supporting the Bank’s strategic goals and long‑term success. This position reports directly to the Branch Presidents.
Champion SSB&T’s Core Values: Model SSB&T’s core values, embedding them into data strategy, governance, and team culture.
In addition to other duties as assigned from time to time in SSB&T’s reasonable discretion, your responsibilities include: Leadership & Culture: Foster a positive, collaborative, and customer‑focused branch culture
Lead, coach, mentor, and develop branch staff through ongoing feedback and performance management
Support employee engagement, retention, and succession planning initiatives
Promote accountability, professionalism, and operational excellence across the branch team
Conduct regular team meetings, coaching conversations, and developmental discussions
Branch Operations & Compliance: Oversee daily branch operations to ensure accuracy, efficiency, compliance, and exceptional service delivery
Ensure adherence to bank policies, procedures, operational standards, and regulatory requirements, including audit readiness
Maintain strong internal controls related to cash handling, vault operations, dual control procedures, and transactional accuracy
Monitor branch operational metrics and implement process improvements to enhance efficiency and service levels
Identify operational risks and take proactive corrective action when necessary
Serve as the primary branch contact for audits, examinations, and internal reviews
Ensure branch security, safety, and fraud prevention procedures are consistently followed
Customer Experience & Relationship Management: Build and maintain strong customer relationships within the community
Resolve escalated customer concerns professionally and efficiently
Ensure a consistent, high‑quality customer experience across all branch interactions
Promote relationship‑based banking by identifying customer needs and connecting them with appropriate products and services
Support branch initiatives that enhance customer satisfaction and loyalty
Business Development & Growth Drive branch deposit growth and support overall branch production goals
Develop and maintain community relationships to strengthen the bank’s market presence
Participate in networking, community outreach, and business development activities
Partner with branch and regional leadership to execute strategic growth initiatives
Monitor branch performance trends and identify opportunities for growth and operational improvement
Required to complete at least 12 hours of community service annually, emphasizing activities that support business development efforts.
Team Development & Workforce Management: Manage branch staffing, scheduling, and coverage planning to ensure operational continuity
Promote employee development through coaching, mentoring, and ongoing performance feedback while ensuring employees are effectively cross‑trained to support operational continuity, service consistency, and workforce flexibility across the branch.
Support onboarding and training, initiatives for branch employees
Encourage continuous learning and career development within the branch
Assist with talent identification and internal development opportunities
Nothing in this job description restricts SSB&T’s ability to modify, reassign, or supplement the employee's duties and responsibilities at any time, with or without notice.
Employment Commitments & Physical Requirements
Exempt
Full-time
Work flexible hours – including evenings or weekends – to meet customer needs, support loan activity and attend events
Community/ volunteer involvement a minimum of 12 hour per year
Focus-intensive position requiring extended periods of sitting and digital navigation.
Occasional walking, standing, and use of office equipment.
Must possess close visual acuity and clear speech for verbal communication.
Location & Travel
Physical reporting Branch or Operations location
Travel may be necessary depending on business needs
Candidate Requirements
Ability to adapt to growing business needs and structural changes
High school diploma or GED;
2 + years of managerial/leadership experience
Relevant licenses where required by law or regulation
Familiarity with applicable banking regulations
Proficiency with standard office software and ability to learn core banking platforms
Effective written and verbal communication skills
Ability to pass a criminal background check and any required pre‑employment screening (drug testing, fingerprinting for FDIC‑insured institutions)
Candidate Preferred Qualifications
Bachelor's degree in finance, accounting, business administration, or a related field for professional roles
5 + years of banking, financial services, or credit union experience
Bachelor’s degree in business, Finance, or related field
Prior experience as an Operations Officer, Lead Teller or Assistant Branch Manager
Experience supporting audits, exams, or regulatory reviews
Familiarity with universal banking models and cross functional branch staffing
Strong coaching, mentoring and team development experience
Compensation
We are committed to competitive compensation at SSB&T. By analyzing market data, we establish fair salary ranges. Your pay is determined by your experience, the role's market value and your geographical location.
The job description and supporting information describes the principal functions required of the job and should not be construed as a non‑exhaustive description of all work to be performed in the job role.
Employee shall perform such work as may be required of Employee by SSB&T in accordance with the job description, as well as the instructions, directions and control of SSB&T and at such reasonable time and places as it may determine. At all times during the Employment Period, Employee shall strictly adhere to all the rules and regulations that have been or that may hereafter be established by SSB&T for the conduct of its employees and further, Employee shall strictly adhere to all the provisions of the Company’s handbook(s).
Security State Bank &Trust is an Equal Opportunity Employer.
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Worksite address
harper, TX, 78631, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.