About this opportunity
Truly Nolen of America, Inc lists this Branch Manager opportunity in pompano beach, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
We’re looking for a driven Operations/Branch Manager who thrives in a fast-paced, hands-on environment and knows how to lead teams to deliver exceptional service while hitting ambitious growth goals.
In this role, you won’t just manage—you’ll coach, develop, and inspire both service and sales teams while ensuring operations run efficiently and customers receive top-tier service. If you’re someone who can balance leadership, accountability, and strategy, this is your opportunity to step into a high-impact role.
What You’ll Do
Lead & Develop Teams - Conduct daily team check-ins and ongoing coaching
Train, mentor, and hold team members accountable to performance standards
Build a culture focused on teamwork, customer service, and results
Drive Performance & Growth
Set and achieve sales and production goals
Analyze performance metrics and forecast for growth
Own branch profitability and operational success
Optimize Operations - Design and manage efficient service routes
Ensure teams have the tools, materials, and equipment they need to succeed
Maintain strong alignment between service and sales teams
Resolve customer concerns and retain accounts
Visit customers and job sites to ensure quality and satisfaction
Identify and correct service issues while improving processes
Be Hands-On - Step in to support field operations when needed
Perform technician duties during staffing gaps or high-demand periods
Conduct vehicle inspections and manage chemical inventory
Build & Manage Your Team
Hire and onboard new team members
Anticipate staffing needs and maintain a strong pipeline
Support continuous development through training and feedback
What You Bring
Proven leadership experience with the ability to coach, motivate, and hold teams accountable
Sales or sales management experieince
Strong communication and customer service skills
Ability to make tough decisions and manage conflict effectively
Highly organized with strong time management and attention to detail
Comfortable using Microsoft Office and CRM systems
Basic math and measurement skills
Valid driver’s license with an acceptable driving record
Ability to obtain required certifications and licenses
Physical & Work Environment
This is a hands-on leadership role requiring both office and field work. You should be comfortable:
Working indoors and outdoors in varying weather conditions
Lifting up to 50 lbs and performing physical tasks (climbing, crawling, bending, etc.)
Entering confined spaces such as attics or crawl spaces
Wearing protective gear and safety equipment as required
Why Join Us?
Opportunity to lead a high-performing team
Direct impact on business growth and customer success
A dynamic role where no two days are the same
Ongoing training and professional development
Truly Nolen is an Equal Opportunity Employer and a Drug Free Workplace.
Be a part of a team that makes a difference to the lives we touch!
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Worksite address
pompano beach, FL, 33072, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.