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Job description
Responsibilities:
Oversee the development and execution of integrated sales, relationship, and credit strategies, business plans and operational goals through building customer relationships, developing sales plans, focusing on employee performance/development
Monitor and adhere to operational controls, including legal, corporate and regulatory policies and procedures to ensure the safety and security of customer and bank assets
Drive individual production goals with target clients and outbound sales activities, including building referral network and relationships with internal partners and external contacts to support portfolio growth
Collaborate with branch partners and internal groups, integrate segment partners into the branch team and leverage workforce planning tools to optimize staffing
Conduct daily proof processes to ensure adherence to operational requirements and investigate controllable losses among branch staff
Conduct managerial responsibilities such as hiring, performance management/evaluation, activity-based coaching and mentoring, compensation and communication of expectations and goals as well as fostering a motivating, collaborative environment
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
10+ years of relevant experience
Experience in people management, business banking (retail banking preferred) and cash/treasury management with proven credit skills
Proven success in managing team(s) in a sales environment and leading and influencing a team in a matrix environment
Proven client-service orientation with demonstrated optimistic, efficient working attitude, work ethic and self-motivation to succeed
Consistently demonstrate clear and concise written and verbal communication
Consistently able to adapt to organizational, business and regulatory changes and lead teams through change
Proven time-management, leadership, interpersonal, negotiation, presentation, strategic problem-solving and decision-making skills
Ability to exercise good judgment, prioritize and collaborate with passion for innovation
Must be registered or be willing to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (\"Registry\") and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities
Education:
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Job Family Group:
Consumer Sales
Job Family:
Branch Sales
Time Type:
Full time
Primary Location:
38-17 MAIN STREET FLUSHING
Primary Location Full Time Salary Range:
$139,040.00 - $208,560.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
Sep 24, 2026
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.