About this opportunity
Citigroup Inc. lists this Branch Manager Safe Act Downtown Miami FL, Area- Assistant Vice President opportunity in miami, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Branch Manager SAFE Act is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to grow sales and client base in coordination with the consumer sales team. The overall objective of this role is to grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals and sales teams.
Responsibilities
Administer branch sales, service, control and management of human resources
Manage staff to ensure all employees are clear on work priorities and activities, and maintain high levels of customer service
Execute planning and budgeting activities to ensure branch annual goals are met
Conduct daily huddles and communicate company goals, business strategies, new initiatives, and expectations to all staff
Monitor performance to ensure branch metrics are met and appropriate action plans are in place to enhance customer satisfaction
Oversee branch controls and compliance, to effectively manage risk and ensure positive internal audit ratings
Identify training needs, identify career progression opportunities and partner with staff to create professional development plans as well as perform supervisory duties including performance evaluations, compensation, hiring, disciplinary actions and terminations
Lead the recruitment/selection of staff across sales and operations roles within the branch and onboarding
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications
5-8 years of relevant experience required
Previous experience in banking or financial industry preferred
Proven experience managing teams
Consistently demonstrates clear and concise written and verbal communication skills
Consistently demonstrates analytic skills
Education
Bachelor's Degree/University degree or equivalent experience
This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.
Citi is an equal‑opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, contact Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Worksite address
miami, FL, 33222, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.