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Graybar

Branch Manager - Sales and Service

wilmington, NC

Check who can apply and the requirements below before continuing.

About this opportunity

Graybar lists this Branch Manager - Sales and Service opportunity in wilmington, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

As a Branch Manager – Sales and Service, you will develop and implement business plans that allow the branch and Company to achieve financial and service goals. You will manage all resources within the branch to maximize business relationships with current and potential customers and suppliers.

Design and implement programs to maximize return on sales

Initiate new and improve existing programs that support the branch in meeting or exceeding financial performance metrics

Monitor customer service levels, and take action to improve service as needed

Monitor inventory levels, and promote the sale of obsolete and overstocked material

Oversee preparation of branch budget, and document actual performance via the Branch Steering Committee

Facilitate resolution of sales, service, and operational issues that arise to ensure branch achieves established objectives

Provide administrative approvals, maintain adequate Branch security, and maintain a safe working environment

Manage a large number of employees, and delegate effectively through key positions

Monitor activities to ensure compliance with government regulations and organizational policies and procedures, ensuring that all required branch activities are completed within established timeframes

Develop and maintain business relationships with current and potential customers and suppliers

Minimum 5 years experience required in sales, operations, service, management, or finance

~Leadership experience in sales, operations, service, management, or finance

~Knowledge of wholesale distribution industry and competitors in assigned territories and of supply chain management principles

~ Ability to develop and maintain relationships with customers and suppliers to achieve short and long term goals of branch

~ Ability to effectively present Company services and quality standards to customers

~ Ability to handle customer complaints and mediate customer disputes

~ Some travel required

Shift and Hours: Monday - Friday, 8:00am to 5:00pm.

This position is also incentive eligible, based on specific and relevant business metrics.

This role requires the use of your personal vehicle for business purposes. Graybar offers a Fixed and Variable Rate (FAVR) reimbursement program to support eligible drivers. This program allows you to choose and drive your own vehicle, rather than a company-assigned car, and your reimbursements can help you build equity in your vehicle over time. Please note that certain vehicle requirements, such as age and original MSRP, may impact your eligibility for tax-free reimbursement. More information about Graybars FAVR reimbursement program will be shared upon hire.

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:

~ Multiple plan options for

Medical, Dental, Vision,

and

Prescription Drug

benefits.

~ Life Insurance

coverage for you and options for your family.

~ Save on expenses with

Flexible Spending Accounts

.

~ Enjoy our

Disability Benefits

at no cost to you.

~ 401(k) Savings Plan

with company match to help secure your future.

~ Rest and recharge during our

Paid Holidays

throughout the year.

~ Volunteer with

Community Time Off

to give back to the community.

~ Predictable Work Schedules

to plan your life: no weekends or nights for most roles.

~ Reach your career goals with our

Educational Reimbursement

and

Career Development Programs

.

~ And

More Perks

that support your well-being and career growth.

Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. Let us know youre interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Who can apply

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