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JPMorgan Chase

Branch Operations & Client Experience Lead

ann arbor, MI

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Job description

JPMorgan Chase in Ann Arbor seeks a Branch Operations Lead to guide daily branch activities, ensure accurate transactions, and uphold regulatory standards. You will mentor staff, drive client engagement, and promote self-service options to improve the customer experience.

You will work closely with the Branch Manager, participate in training programs, and travel as needed for in-person sessions. The role emphasizes loss control, audits, and secure branch operations.

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Worksite address

ann arbor, MI, 48113, US

Who can apply

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