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J.P. Morgan

Branch Operations Lead: Elevate Client Experience & Compliance

new york, NY

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About this opportunity

J.P. Morgan lists this Branch Operations Lead: Elevate Client Experience & Compliance opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Chase is seeking a Branch Operations Lead in New York to drive exceptional client experiences and oversee branch operations. You will collaborate with the Branch Manager, greet clients, manage lobby flow, and promote self-service options.

The role requires leadership, regulatory compliance, and the ability to work weekends and evenings. You will lead operations like cash vault and ATM management, resolve client issues, and educate the team to maintain high standards of service and trust.

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Worksite address

new york, NY, 10261, US

Who can apply

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