About this opportunity
Curtis Lumber Co Inc. lists this Branch Sales Manager opportunity in village of ballston spa, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Posting information
Build Your Career with Curtis Lumber!
Founded in 1890, Curtis Lumber is a family owned and operated building materials retailer, one of 100 largest and fastest-growing in the nation. Our employees enjoy competitive pay and excellent benefits coupled with ideal business hours allowing for a healthy work life balance. We recognize our employees hard work and dedication are the driving force of our success, and we continually look for ways to reward them.
Our Branch Sales Manage will lead team to develop and implement organizational strategies, policies, and practices that drive key organization results. Primary duties include overseeing, organizing, and coordinating sales strategies and resources to develop a culture of continuous improvement.
Essential Duties & Responsibilities
Customer Service
Acknowledge, greet, and assist customers in a timely and professional manner
Provide accurate fast in, fast out service for customers
Identify the needs and provide the appropriate level of assistance to the customer
Effectively research and resolve customer complaints and conflicts
Sales Management
Design and drive sales strategies by partnering sales with marketing, purchasing, merchandising, and operations to increase sales and drive profitability.
Oversee the branch sales plan to grow commercial sales.
Oversee the development and management of key sales positions to ensure there is expertise in each of our markets.
Coordinate with Human Resources to ensure sales compensation rates and ranges remain updated.
Work with marketing team to ensure sustained use of effective marketing plans for core product groups to strengthen sales and market growth.
Leadership/Management
Define employee responsibilities, monitor daily activity, and delegate or assign work as appropriate
Prepare and distribute work schedules
Challenge and develop employees’ performance, provide feedback, and hold direct reports accountable for their goals and job responsibilities
Make recommendations for disciplining employees
Ensure timely, accurate review of weekly time record reports and employee expenses for payroll processing
Assist with candidate selection and interview process for new hires; make recommendations to hire
Motivate employees and offer opportunity and reward appropriately
Work with District Manager and/or Branch Manager and HR on potential employee terminations/employee issues; make recommendations to terminate employees
Make recommendations to District Manager and/or Branch Manager regarding efforts to control employee turnover
Prepare and present employees with quality and timely performance evaluations
Oversee all store operations when the District Manager and/or Branch Manager is absent
Manage quality and quantity of employee productivity
Assist with determining staffing needs and requirements
Performance Expectations
Excellent attitude and customer service skills
Effectively research and resolve customer complaints and conflicts
Do It Right the First Time - Strive to eliminate errors, prioritize work accuracy, seek opportunities to improve efficiencies
Interact and communicate with supervisors, coworkers, and customers in a positive and professional manner
Take responsibility for job performance of employees and overall customer satisfaction at their location
Maintain a neat, clean store and yard appearance
Practice good merchandising including setup and traffic flow
Maintain inventory levels and notify appropriate person of out stocks
Rotate stock
Manage shrink by utilizing proper procedures for cull and damaged product
Assist with physical inventory and cycle counts
Sales Skills
Understand the marketplace
Know product features
Work to meet prospect customers’ needs
Ensure departments are prepared daily for sales and promotions
Work with District Manager and/or Branch Manager to develop and grow customer base and sales volume
Share expertise with others
Business Growth/Development
Assist the District Manager and/or Branch Manager in ensuring that the store operates at an acceptable yearly net profit and meets sales, gross margin, expense, and asset management goals
View, monitor and interpret financial reports and data to assist in business decisions
Ensure all sales are profitable and results in satisfied customers
Communication
Ensure that all reasonable directives from the District Manager and/or Branch Manager are carried out in a timely and accurate manner
Communicate regularly with the District Manager and/or Branch Manager regarding inventory levels, employee progress, safety, procedures, and general store efficiency
Act as a coordinator between departments, focus efforts on efficient operations
Safety Expectations
Comply with all safety policies and procedures and ensure they are understood and followed by employees
Complete required monthly safety involvement
Use proper PPE when required
Maintain a safe work environment
Be aware of surroundings at all times
Always work safely
General Expectations
Comply with all Company policies and procedures and ensure they are understood and followed by employees
Develop new and existing skills through educational programs including, seminars, product knowledge training and clinics
Willing to become a member of a committee/team for current or new programs to ensure their success
Attendance at Company/store meetings is mandatory
Other duties may be assigned
Qualifications :
Education/Experience: Bachelor’s degree preferred but not required. 8 to 10 years industry, sales, and management experience.
Language Ability: Effective communication skills both verbally and in writing with individuals inside and outside of the company
Math Ability: Advanced math skills
Reasoning Ability: Effective independent decision making and problem-solving skills. Must be able to analyze interpret financial reports and data.
Computer Skills: Proficient keyboard and computer skills including Microsoft office and other Company and discipline specific software applications
Certificates and License: Valid Drivers’ license acceptable to Curtis Lumber standards
At Curtis Lumber we embrace a culture of accountability and safety. Join us, and you’ll quickly see everything that sets us apart is also what brings us together.
PERKS FOR OUR PEOPLE!
Comprehensive Benefit Package -Medical, Dental, Vision
Competitive Wages
401k with Company Match
Ideal Retail Hours
Paid Holidays & PTO
Bereavement Pay
Profit Sharing
529 College Savings
Employee Assistance Program
Tuition Reimbursement
Boot Reimbursement
Employee Discount
Community Events
Employee Referral Program
Email us:
Facebook: @curtislumbercareers
YouTube: @curtislumbercareers
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.