About this opportunity
FVCbank lists this Branch Service Associate I opportunity in reston, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Branch Service Associate IThe primary role of the Branch Service Associate I is responsible for the delivery of bank products and services to consumers, businesses, and commercial customers. Position is responsible for professionally presenting bank products and services to existing and prospective customers, assist customers with banking needs, as well as maintaining compliance with State and Federal regulations and Bank policies and procedures.Essential Job FunctionsProvide customers with excellent service and build a rapport that generates customer confidence and loyalty.Provide sales assistance to all customers by utilizing the fundamentals of the sales process, including working with customers to determine their financial needs and recommend appropriate products and services to meet those needs.Resolve customer queries.Supports branch in achieving its service, sales and customer retention goals.Adhere to all policies and procedures to ensure compliance with operations, security, audit procedures, and fraud prevention to protect customer and bank assets.Processes daily monetary teller transactions, mail transactions, deposits, withdrawals, check, loan payments, etc.Complete all facets of branch operations including but not limited to branch opening and closing procedures, teller balancing, vault balancing, adhere to bank dual control procedures, maintain branch logs, review and monitor of branch reports, adhere to BSA requirements for monetary instruments and CTRs.Additional duties assigned as needed.Job RequirementsHigh school diploma or GED6 months prior banking experience, specifically as a teller, preferredAbility to focus on task and be detail orientedPositive attitudeComputer skillsStrong analytical skillsExcellent written and verbal skillsAbilities RequiredExtraordinary customer serviceSelf-starterTeam playerLeadership skillsStrong written and verbal communication skillsStrong and effective planning and organizational skillsDesired SkillsPrior sales experienceMathematical skillsStrong relationship builderAdditional RequirementsAbility to sit, stand, kneel, and bend for extended periods of timeMust be able to operate a computer keyboard, mouse, and other computer componentsAbility to converse and exchange information with all levels of staff within the organizationAbility to observe, perceive, and identify dataAbility to travel via air, rail, automobile, and/or bus
Worksite address
reston, VA, 20191, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.