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Job description
Branch TellerIf you love connecting with people and are ready to grow your career in a company that invests in your success, we'd love to meet you. Come be part of something amazing where your contributions truly matter. If you have a passion for supporting our members in-person, helping people achieve their financial goals, we're looking for you! As a Branch Teller, you'll be trusted to support our members, with achievable goals to guide you and opportunities to grow within the credit union.The Branch Teller is responsible for assisting members in the completion of financial transactions, such as deposits and withdrawals, and other related transactions. Knowledgeably addressing member concerns and questions as well as identifying opportunities for cross-selling services and products. Also generates referrals to business partners accordingly.ResponsibilitiesProcesses member transactions efficiently, accurately, and promptly including deposits, withdrawals, transfers, sale or processing of negotiable instruments, cash advances, stop payments, address changes, wire transfers, etc.Provide timely and courteous service to all members by servicing accounts, closing accounts, or completing related documentation, issuing/re-pinning cards, adding/updating joint owners/beneficiaries, etc.Responds to member inquiries in person, by telephone, or by mail. Resolves routine issues and directs complex issues to the appropriate management staff member.Participates in all assigned employee development programs in support of the Credit Union's commitment to excellence in sales and service, continuous improvement, quality, and teamwork.Balances daily work.Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures.Performs routine office and clerical duties such as: requisitioning supplies and maintaining accurate, current files.Maintains cash drawer per assigned cash limits and policy and procedures.Must consistently report to work on time, as scheduled.Other duties may be assigned.Must be flexible to work out of any location at any time, as business needs dictate.Branch HoursMonday - Thursday: 9:00 AM to 5:00 PMFriday: 9:00 AM to 6:00 PMSaturday: 9:00 AM to 2:00 PMQualificationsHigh School or GEDMust have at least 1 year to 24 months of customer service and/or cash handling experienceMust have a working knowledge of the Microsoft suite of office products; Outlook, Word & Excel.Must be detail oriented and have the ability to multi-task in a fast paced environment.Must have a demonstrated ability to deliver consistently superior customer service.Recent cash handling or previous teller experience preferred. Knowledge of Symitar system a plus.Pay RangeUSD $21.00 - USD $22.50 /Hr.Base Pay
Worksite address
burbank, CA, 91522, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.