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Job description
The Brand Ambassador plays a key role in delivering an elevated client experience and driving boutique performance. This role is ideal for individuals who are passionate about fragrance, storytelling, and luxury service. Brand Ambassadors are the face of Diptyque: welcoming clients, sharing product expertise, and building lasting relationships.
At Diptyque, we believe in creating moments of beauty and connection. Brand Ambassadors help bring our boutique experience to life through authenticity, creativity, and care.
Please note: This job description is not exhaustive and may evolve based on business needs.
Key Responsibilities
Client Experience & Sales Welcome clients and create a warm, elevated environment
Share product knowledge in a personalized and inspiring way
Support omni-channel selling and promote the At-Your -Service program
Recommend products based on client preferences and brand expertise
Achieve individual and boutique sales goals
Client Relationships Build and maintain a strong client base through personalized outreach
Use digital tools to stay connected and follow up with clients
Take initiative to grow business beyond the boutique
Boutique Operations Support daily operations including stock, merchandising, and cleanliness
Follow company policies and complete opening/closing procedures
Assist with visual merchandising and inventory management
Team Collaboration Contribute to a positive and inclusive team culture
Partner with colleagues to deliver exceptional service
Communicate effectively and support team goals
Qualifications
Minimum 3 years of retail experience, preferably in luxury or beauty
Strong communication and organizational skills
Passion for fragrance, beauty, and client connection
Comfort with digital tools and Microsoft Office
Flexibility to work evenings, weekends, and holidays
Why Join Diptyque
Diptyque Paris is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive within our organization.
Hourly Rate: $22-$25 with bonus potential
Competitive benefits
Exclusive perks
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Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.