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Job description
Job Type
Full-time
Description
Summary
The Brand Experience & Visual Merchandising Specialist is responsible for shaping and executing the brand's presence across physical, digital, and experiential touchpoints. This role curates showroom displays, introduces new products, supports brand-led events, and manages social media content to ensure a cohesive, elevated brand experience.
This position focuses on brand expression and execution, not full-scale marketing strategy. The Specialist works closely with leadership and sales to bring the brand to life in a way that feels refined, consistent, and aligned with the company's luxury positioning.
Essential functions
Visual Merchandising & Displays
Design, install, and maintain showroom displays that reflect current collections, seasonal priorities, and brand standards
Curate product groupings, vignettes, and layouts that elevate the customer experience and support the sales process
Ensure the showroom is visually polished, organized, and on brand at all times
Refresh displays regularly to keep the environment inspiring and relevant
Brand Experience & New Product Launches Coordinate the visual introduction of new products, collections, and vendors in the showroom
Collaborate with leadership and sales to understand product priorities and storytelling
Ensure new products are presented in a way that aligns with brand standards and enhances the client journey
Social Media & Brand Presence Manage and execute social media content that reflects the brand's aesthetic, voice, and values
Capture and share showroom moments, displays, new products, and events
Maintain a consistent, elevated visual identity across social platforms
Partner with leadership to ensure social content aligns with broader brand initiatives
Events & Brand Activations Support the planning and execution of brand-led events, showroom experiences, and client gatherings
Coordinate visual elements, product presentation, and on-brand details for events
Assist with pre- and post-event content capture for social media and brand use
Brand Consistency & Collaboration Uphold brand standards across all physical and digital touchpoints, including signage, collateral, samples, and displays
Collaborate with sales and leadership to ensure alignment between brand presentation and customer experience
Serve as a steward of the brand's look, feel, and in-showroom storytelling
Requirements
Required qualifications Strong visual eye with an appreciation for luxury, design, and detail
Experience in visual merchandising, brand experience, retail/showroom environments, or a related field
Comfortable managing social media content with a refined, brand-forward aesthetic
Organized, proactive, and able to manage multiple initiatives simultaneously
Strong communication and collaboration skills
Preferred qualifications
• Strong Attention to detail
• Comfortable in a fast-paced environment with multiple tasks and projects at hand
• Up to date on industry trends, best practices, and market trends
• Background in interiors, design, luxury retail, or lifestyle brands preferred
Work environment
• This position is on-site in Timonium MD, with travel to client sites in the VA, DC, MD region.
• Workdays are Monday through Friday
Physical Demands
• Operate a computer and other office productivity machinery.
• Ability to physically stand, bend, squat, and lift up to 25 to 30 pounds
Worksite address
lutherville timonium, MD, 21094, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.