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Job description
Location 14250 New Halls Ferry Rd, Florissant, MO 63033
SUMMARY
The BriteWorX Manager is responsible for efficient and profitable car wash operations. Manager is responsible for cleanliness and maintaining a superior image at the facility, promoting cash wash sales and providing customers with an exceptional buying experience. The position has responsibility for addressing customer concerns and security of company assets by implementing and ensuring compliance with appropriate cash/asset handling processes. This position will operate the wash alongside BriteWorX Associates and will spend much of their work time outside.
Get Paid Weekly – Your Hard Work, Rewarded Faster!
RESPONSIBILITIES BY COMPETENCY: ( *denotes an essential function of the position)
Business Results Orientation
Operate car wash efficiently to achieve sales, expense, and profit goals
Monitor equipment and facility to ensure cleanliness, safety, image, and wash quality meet expectations
Maintain and ensure accuracy of the car wash membership database and ensure billing is updated as required
Understand how to perform financial analysis and attain expected store sales, profits and margins
Protect company assets at all times by: ensuring bank deposit is completed in timely manner on a daily basis; completing daily paperwork requirements; performing petty cash audits and reporting irregularities to management in a timely manner
Develop staffing schedule and maintain regular attendance designed to meet customer service needs and manage labor cost, approving timesheets as required
Work an irregular schedule, including 40+ hours per week and some evenings and weekends
Maintain regular attendance and follow designated safety practices
Maintain and track all necessary on-site inventories and provide related reports to BSC team
Perform diagnosis as requested and conduct repairs within scope of capabilities and time constraints
Ask questions to understand Balanced Scorecard (BSC) and understand his/her contribution to the BSC
Bring forward operational efficiency ideas to the supervisor and/or the BSC team
Assist in development of marketing and promotions designed to drive sales
Examine the marketplace for changes that may affect the business
Develop promotions to increase sales and profits while providing customer satisfaction
Perform other duties not listed as required
Communication
Communicate effectively and professionally with customers, employees, internal support staff, external vendors, members of management
Excellent verbal and written communication skills
Manage customer complaints, damage claims, review videos of incidents, etc… and report to management/appropriate support personnel
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Worksite address
florissant, MO, 63034, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.