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Job description
Job Duties
nPosition Overview:
nAs a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You’ll drive a company van, go into customer homes, and represent Mediacom every day to our customers. You’ll also learn and perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation.
nPosition Responsibilities:
nMake customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units.
nPerform new connects, reconnects, requested and non-pay disconnects; add outlets; install and/or remove converters; perform upgrades and downgrades of service.
nAnalyze picture quality and judges’ acceptability of picture delivered following installation of cable service.
nWork with connectors, fasteners and wire and use hand tools.
nUse customary CATV hand and power tools in performance of job duties.
nComplete appropriate paperwork functions as prescribed by system management.
nRead signal levels through use of field strength meter; add and subtract levels in installation problems; install connectors on different types of drop cable; maintain proper clearances; install tap-off devices.
nClimb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed.
nLift and carry loads up to 100 lbs. (including line ladder); Work within limited confines, such as crawl spaces.
nProperly use, store and maintain a VOM or DMM to check for “open” or “short” online as well as AC and DC voltages.
nRead general drop system layouts from blueprints.
nInform customers of FCC Rules and Company policies as they pertain to customers.
nDrive company vehicles in performance of job duties; use bucket truck. Perform proper vehicle upkeep and maintenance.
nGenerate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns, and promotions.
nPerform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed.
nPerform installations and changes of service, while adhering to: applicable codes, requirements, guidelines, company procedures and safe work practices in order to provide an outstanding customer experience.
nMediacom Communications EOE/AA including disability/vets; we consider applications without regard to race, color, religion, sex, national origin, disability or vet status.
nMinimum Education Required
nHigh school diploma or GED required.
nMinimum Experience Required
nPosition Requirements:
nNo experience required.
nHigh school diploma or GED required.
nValid driver’s license required: satisfactory driving record required.
nGeneral level of mechanical and consumer devices knowledge
nAbility to interact and communicate with customers and co-workers.
nAbility to work in high or tight spaces.
nAbility to work in all weather conditions and at various heights.
nAbility to work flexible work hours, including evenings, weekends, holidays, and overtime as required.
nPhysical Requirements:
nPhysical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.
nShift
nFirst (Day)
nNumber of Openings
n1
nPublic Transportation Accessible
nNo
nVeterans Encouraged to Apply
nYes
nPhysical Required
nNo
nDrug Test Required
nYes
nCompensation
n$17.00 - $18.00 / Hourly
nAdditional Compensation
nThe salary range for this position is $17.00 - $18.00 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
nPostal Code
n55811
nJob Type
nFull Time
nPlace of Work
nOn-site
nRequisition ID
n19812
nJob Benefits
nCompany Benefits:
nAlong with that rewarding feeling, you’ll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
nCompany provided vehicle and gas card!
nPaid on the job training and opportunity to promote quickly!
nCompany provided tools, tablet, and phone!
nHealth, vision, and dental insurance!
nPaid vacation, holidays and flex paid time off!
n401K with generous company match!
nPay increases through self-guided training!
nPerformance bonus potential!
nEmployee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
nEducation Enrichment up to $5,000 per year for qualified employees!
nCompany provided uniforms and boots!
nEmployee Wellness Program!
Worksite address
duluth, MN, 55806, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.