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Job description
Broker AssistantWe are looking for a Broker Assistant to support administrative operations for a health insurance team in Brooklyn, Ohio. This Contract position focuses on reviewing broker application details, coordinating follow-up on missing or incorrect information, and maintaining accurate records throughout the process. The role is well suited to someone who is highly organized, communicates clearly, and can manage data with a high level of accuracy in a hybrid work environment. Responsibilities include: reviewing broker application submissions and entering relevant details into internal tracking systems with accuracy and consistency; contacting brokers by phone or email to clarify incomplete information and communicate any required updates or corrections; maintaining organized records of application activity, status changes, and follow-up actions to support efficient processing; gathering supporting details from brokers and internal contacts to help resolve outstanding documentation issues; monitoring assigned work queues and ensuring administrative tasks are completed within expected timelines; using Microsoft Office tools to prepare correspondence, update spreadsheets, and manage routine documentation; and providing responsive support for inbound and outbound communications related to broker application processing.
Worksite address
cleveland, OH, 44144, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.