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Job description
Who we are…
nC3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, with multiple product brands including the award-winning Cloud Cover Cannabis, Galactic Cannabis, Habitat Cannabis, and a retail network, High Profile Cannabis Shop. The company retails high-quality cannabis products at its High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, and New Jersey.
nWhat we're looking for...
nThe Sales Associate is responsible for delivering world-class customer service while driving sales through personalized product recommendations and effective upselling techniques. This role involves guiding customers through the process of understanding, selecting, and purchasing cannabis products that align with their needs and preferences. By combining deep product knowledge with a proactive sales approach, the Sales Associate helps create a positive shopping experience that maximizes both customer satisfaction and store performance.
Dispensary Address:
n****1416 Harvestowne Industrial Dr, St Charles, MO 63304
****42 Arnage Rd, Chesterfield, MO 63005
****10425 Watson Rd, St. Louis, MO 63127
Operating Hours: 7 days a week, 8am - 10pm
In this role you will….
nnProvide the highest level of service to customers by making their experience the top priority.
nMeet or exceed individual sales targets and conversion rate goals as defined by store leadership upon hire, using effective sales techniques and a deep understanding of customer needs to drive performance and contribute to overall store success.
nGreet customers upon entry and perform initial check-in verification of required identification (ID).
nAssist new customers with questions on state required forms; updating customer information in system as needed.
nEnsure the waiting room is well maintained and the sales floor is properly stocked during downtime.
nEducate customers on cannabis properties and selection of proper genetics according to their desired effect, ailments, or requests.
nFill online orders in a quick and efficient manner, keeping customer experience at the forefront.
nHandle customer complaints in a professional manner; escalating to management when needed.
nMaintain product, brand, and strain knowledge and keep up on current cannabis trends.
nAccurately use and maintain point of sale (POS) system.
nComply with company cash handling policies and perform daily cash management responsibilities and compliance reporting.
nAssist with intake of product, inventory counts, and additional audits on a regular basis.
nWork closely with the management team to increase sales and foot traffic.
nSupport daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress codes, and work schedules.
n nSkills and experience you have...
nn1+ years' customer service experience.
nHigh school diploma or GED.
nExperience with POS systems and cash handling practices.
nCommitment to reaching Key Performance Indicators on a regular basis.
nEffective multi-tasker with demonstrated ability to prioritize tasks.
nAbility to work independently with little or no direct supervision.
nDemonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
nKnowledge of state and local regulations is preferred.
nAbility to pass a background check and is 21 years of age or older.
nWillingness to work nights, weekends, and some holidays.
nMust be able to obtain and maintain required state licenses based on work location.
n nOur mission is to share our love of cannabis with the world. If you're interested in being part of our journey, we'd love to hear from you!
nC3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation, processing, and customer experience experts. We produce and sell the highest quality indoor cannabis flower and extracted offerings ( ** Cloud Cover Cannabis ** ) at our state-of-the-art manufacturing facilities and retail storefronts ( ** High Profile Cannabis Shop ** ) within communities across Michigan, Missouri, Massachusetts, Illinois, and New Jersey.
nBenefits
nn Medical, Dental, & Vision Insurance for full-time staff
n Life Insurance
n Short-term & Long-term Disability Insurance
n 401k
n Company Paid Holidays
n Company Swag
n Employee Discount
n _ ** Compensation Estimate Disclaimer **_
n nAll compensation range estimates are generated by the third party job search engine websites; C3 Industries will compensate qualified candidates commensurate with experience and industry norms.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.