About this opportunity
National Center for Missing & Exploited Children lists this Business Analyst opportunity in alexandria, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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TITLE : Business Analyst (100% Remote)
LOCATION: HQ(Remote)
FLSA : Exempt
DIVISION : Technology
DEPARTMENT : Software Engineering
TRAVEL REQUIREMENT :
Less than 10% to fulfill job requirements
HOURS and SCHEDULE :
GenerallyMonday – Friday, 9:00am to 5:30pm (minimum 37.5 hourswithin five (5) days per week); unless otherwise requiredor approved by management.
REPORTS TO :
This position reports to the Director, Product Management Office
SUPERVISION EXERCISED :
N/A
RESPONSIBILITY FOR PUBLIC CONTACT :
Daily contact requiring courtesy, discretion, and sound judgment
LICENSING AND CERTIFICATION :
Business Analysis and/or Agile certifications are highly desirable
GENERAL DESCRIPTION :
The Business Analyst role is primarily a project-based role focused on business process/efficiency improvements as it pertains to software development and processes across NCMEC. The Analyst will elicit, document, and analyze and implement data-driven processes aimed at resolving business and operational challenges. Additionally, the Business Analyst will ensure alignment of their projects and requirements to business and technical strategy and architecture. Perform system analyses on software programs, applications, and web services. This individual coordinates people and processes to ensure customer satisfaction, and that projects are orchestrated in a consistent manner with NCMEC’s mission, commitments and goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage project deliverables such as process analysis, root cause analysis, problem identification, requirements gathering, benchmarking, user story development and solution implementation
Proven experience working in Agile methodologies and frameworks such as Scrum, Kanban, and SAFe
Can leverage business process modelling, using techniques such as, Business Process Modelling Notation (BPMN), Data Flow Diagrams (DFDs), Role Activity Diagrams (RADs), Event-Driven Process Chain (EPC)
Demonstrate experience eliciting requirements using interviews, document analysis, requirements workshops, surveys, business and technical process reviews, and task and workflow analysis
Lead and plan the definition, analysis, validation, and maintenance of functional requirements by working in close liaison with customers and other divisions and in line with evolving business requirements
Collaborate with stakeholders and product owners to identify process improvement through automation and redesign of existing systems or implementation of functional capabilities
Understand and articulate the business process, problem definition and opportunity by documenting business requirements, process maps, use cases, user stories, and functional and non-functional requirements
Facilitate discovery sessions with customers to elicit requirements, create business process models, workflows, etc.
Conduct user research, identify features and epics, draft user stories and meet with users to validate and enhance them
Works effectively and individually with Technical and Non-Technical team members and customers
Learn and apply deep functional and non-functional understanding of NCMEC’s software systems and technical architecture
Analyze and de-conflict requirements, data, and information from multiple data sources and decompose into detailed requirements
Collaborate with UX/UI designer to create wireframes, mock-ups, and user stories during the usability testing sessions and add/update stories based on user feedback
EDUCATION AND EXPERIENCE:
Bachelor’s degree in Computer Science, Information Systems or related technical field
Minimum of 5years of relevant work experience
In-depth understanding of Business Process Modeling
Business Analysis and/or Agile certifications are highly desirable
KNOWLEDGE, SKILLS AND ABILITIES
Solid understanding of software development life cycle models as well as solid knowledge of both Agile and traditional project and business environments
Proven experience in experience in a technical Business Analyst/ Business Process Analyst role
Experience with modeling tools such as Visio and requirements management tools such as Jira and Confluence is a plus
Experience driving continuous improvement; challenge the status quo and proactively identify gaps and opportunities
Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information
Disciplined and structured self-starter not requiring significant supervision
Have the ability to work well in a team collaborating with developers, customers, project managers, product owners, and quality test analysts
Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
In-depth knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Job function
Design, Information Technology, and Science
Industries
Civic and Social Organizations and Non-profit Organizations
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
Child care support
Paid paternity leave
Paid maternity leave
Tuition assistance
Student loan assistance
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Worksite address
alexandria, VA, 22350, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.