Business Analyst CPQ

Job description

This role will focus heavily on e-commerce, quoting workflows, and business process analysis within a complex digital transformation environment.

The ideal candidate combines strong BA fundamentals with hands-on experience supporting CPQ (configure price quote) logic and digital commerce implementations. You should be comfortable working directly with stakeholders, translating business requirements into actionable user stories, and collaborating closely with product, architecture, and engineering teams.

Responsibilities:

Lead requirements gathering and discovery sessions with business stakeholders

Translate business needs into detailed user stories, acceptance criteria, and functional documentation

Support e-commerce and quoting-related workflows across digital platforms

Collaborate with cross-functional teams including Product, Engineering, QA, and Delivery

Analyze and support the functional documentation of business processes, integrations, and system dependencies

Assist in backlog refinement, sprint planning, and Agile ceremonies if applicable

Identify risks, gaps, and process improvement opportunities throughout delivery

Act as a bridge between technical and non-technical stakeholders

Requirements

4+ years of experience as a Business Analyst or Digital Consultant in consulting or technology environments

Strong experience with e-commerce platforms and digital customer journeys

Experience working with quoting, CPQ, configuration, or pricing logic workflows

Ability to write detailed user stories and functional requirements

Experience working in Agile delivery environments

Strong communication and stakeholder management skills

Comfortable working across distributed/global teams

Benefits

Unlimited Vacation/PTO

Fully remote and distributed teams

Paid Parental Leave

Ongoing training and education opportunities

0% Bureaucracy Culture - Focus is on responsibilities, not title

Like what you see but don’t meet every requirement? Apply anyways! Studies have shown that various groups (women and people of colour) are less likely to apply to jobs unless they meet every requirement. At Zaelab, we’re committed to building and fostering an inclusive accessible environment, where all employees feel valued, respected and supported. We are dedicated to creating a culture with a diversity of talented individuals who join, stay, and work in an environment that enables them to thrive.

Zaelab is proud to be an equal-opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs. We use to confirm the identity and employment eligibility of all new .

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Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.