About this opportunity
Toyota of Scranton lists this Business Development Center Representative opportunity in scranton, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Toyota of Scranton is Growing
We are now hiring dynamic, service-oriented individuals. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an inclusive culture based on Honesty, Willingness to Help Others, Always Doing the Right Thing, Passion for Excellence, and Commitment to Customer, Team, and Community. Our employees are creative, anticipatory, and have a tremendous sense of urgency. We are looking for hard-working and dedicated individuals to join our Service Team. This position will require great communication skills and a want to learn. If you are ready to join an organization that values its customers and employees, we want to talk to you!
Our Core Values
Honesty
Ethical, take responsibility, be accountable to yourself and your team, build trust through transparency and open communication.
Willingness to Help Others
Help others without expecting anything in return, be empathetic, dedicated to serving something besides ourselves, driven by the belief that everyone can grow.
Always Does the Right Thing
Customer first attitude, when no one is watching, willing to sacrifice for the best outcome, no amount of money is worth betraying someone's trust in you or in the dealership.
Passion for Excellence
Commit to being great at the things we do, inspire excellence in others, integrity, learn continuously.
Commitment to Customer, Team, and Community
We take care of the community we live in, empower others to achieve their goals, you represent the team well at work and in the community, show up ready to give your best effort for those who rely on you.
We Currently Offer:
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Supplemental Insurances
401K with company match
On the Job Training
Responsibilities:
Inbound and Outbound phone calls with intent to inform customers and schedule appointments for the service department.
Internet Service Leads.
Retention and Recall Campaigns.
Re-Marketing Declined Operations.
Toyota Care Plus Marketing.
Pre-Write ROs.
Daily set up for the ASMs.
Print and review national service history.
Toyota Express Maintenance Write-Up.
Basic Warranty Assistance for Customer Concerns.
Basic understanding of Mechanical Operations and Recall Campaigns.
Assist the ASMs in updating customers throughout the day.
Identify potential customers for sales opportunities.
Requirements:
High School diploma or equivalent required
Worksite address
scranton, PA, 18512, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.