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Capital Ford Inc

Business Development Center Sales Representative

raleigh, NC

Check who can apply and the requirements below before continuing.

About this opportunity

Capital Ford Inc lists this Business Development Center Sales Representative opportunity in raleigh, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Capital Ford of Raleigh is seeking a dynamic and results- driven Business Development Center (BDC) Sales Representative to join our team! In this role, you’ll be the first point of contact for many customers - managing leads, building relationships, and turning inquiries into sales opportunities. If you’re energized by customer interaction, strong on the phone, and motivated by results, this is a great opportunity to grow in automotive sales.

What You’ll Be Doing

Respond quickly to incoming leads via phone, email, and online inquiries

Manage and prioritize leads to ensure timely and consistent follow-up

Engage customers to understand their needs and vehicle preferences

Provide information on vehicles, services, and current promotions

Highlight key features and value to help move customers through the sales process

Schedule appointments and create sales opportunities for the showroom team

Collaborate with sales consultants and other departments to ensure a seamless customer experience

Maintain accurate and up-to-date records in the CRM system

Stay informed on inventory, promotions and market trends

Assist with additional duties as needed

What We’re Looking For

Experience in sales or customer service (automotive or BDC experience a plus)

Strong communication skills, especially over the phone and via email

Goal-oriented with a passion for hitting and exceeding targets

Ability to identify sales opportunities and build customer rapport

Comfortable working with CRM systems and technology

Team player with a positive, can-do attitude

Adaptable and open to learning new processes and systems

Must pass pre-employment background screening

What We Offer

Competitive Pay

Health Insurance

Paid Time Off (PTO)

401(k)

Why Capital?

Because great careers start with the right environment.

Capital Auto Group is home to 1,500+ team members across 20 automotive and powersports franchises. We’re family-owned, growth-focused, and committed to building careers - not just filling roles. Here, performance is rewarded, development is prioritized, and culture matters. You belong at Capital.

Capital Auto Group is an equal opportunity employer committed to diversity, inclusion, and a workplace where everyone can succeed.

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Worksite address

raleigh, NC, 27601, US

Who can apply

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