Job description
Who We Are:
Serving millions of citizens throughout the U.S., we ensure you have safe water to drink and reliable power at your home. Daupler helps the professionals that run the services our society relies on provide a better, faster, more reliable operation. Whether it’s responding to a burst water main, identifying contaminated drinking water, or keeping customers up to date on the restoration of power, Daupler is the infrastructure for customer service excellence. It’s a utility within a utility. Backed by some of the best investors in the country, the company is growing rapidly, and we are looking for dedicated, mission-driven individuals who can help us bring American infrastructure, and government, in to the 21st century.
Here's what our customers say about us:
“Best thing since sliced butter.” “Reduced our call outs by 75% and helps us respond faster to emergencies” - Assistant Director, City of Oakland, CA
“Didn’t realize how much I needed this.” “(Daupler) makes my work so much easier… really helps our district better serve our customers” - Manager, Mountain Water & Sanitation, CO
“Mind-blowing this didn’t exist before.” “Literally replaces the work of 4 people…critical to our operations, we use it 24-hours a day” - Manager, Johnson County Wastewater, KS
About the role:
Our Business Development Representatives (BDRs) are responsible for the lifeblood of our company – our new customers. After researching prospective customers, creating outreach strategies, and getting that first meeting, you will be responsible for the first impression Daupler makes, and first impressions matter. You will need to listen, to understand that prospect’s needs, and then show how our platform can meet those needs. In doing all of this, you’ll gain a deeper understanding of municipal operations, how the Daupler platform technology can dramatically improve their entity and employees’ lives and gain the skills needed to be successful in business development or any other customer-facing role.
We’re growing fast, and we need your help to grow faster.
A typical day may include:
Researching, developing, and mapping key accounts
Meeting with cities virtually and in-person
Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest
Scheduling introductory meetings for Executives to further assess a cities needs
Understanding and communicating Daupler’s unique, proven and fast-growing product in terms that make it a “no-brainer for the customer”
Developing and implementing new prospecting strategies
Maintaining a disciplined record of your activities, conversations and outcomes to inform
Daupler’s BD strategy. ALL data matters.
About you: We’re looking for candidates with the following:
Grit: You possess a consistent drive to overachieve against your personal and professional goals. You don’t mind when the going gets tough.
Curiosity: You have a desire to learn about any industry, any customers’ pain points, and provide thoughtful solutions to their biggest problems. This is about them.
Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation. You’re a GSD person (get sh*t done).
Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions. A “no” isn’t a “no” forever, and people remember how you treated them.
Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self-diagnose and translate that diagnosis into real improvements. Everyone loves a learning machine.
One Team: You can effectively and concisely communicate with your teammates to make sure we have the best chance of converting a contact into a customer, regardless of who gets the credit. The irony is, the less credit you seek, the more credit you’ll get.
Qualifications:
Bachelor's degree or equivalent experience
Proven track record of hustle – we don’t mind what it is
An ability to put yourself in others’ shoes, and an ability to listenunbelievablywell
Attention to detail, and attention to data
A selfless attitude, and a service mindset – you go above and beyond
Excellent written and verbal communication skills
The desire to set and exceed explicit goals
Naturally curious and passionate
The technical aptitude to master our sales tools
The ability to deal with and thrive on objections and rejection on a daily basis
Not a must, but a plus: Previous experience in the utilities/water/govtech space; experience working for software startup
Why Daupler?
Competitive salaries so early contributors benefit from our success. Flexible and casual work environment. Time Off is essential. We provide unlimited vacation for all employees. We’ll provide all the resources you need to do your best work.
This role reports to: Business Development Manager.
Daupler is an Equal Opportunity Employer. U.S. Citizens and all those authorized to work for any employer in the U.S. are encouraged to apply. We are unable to provide sponsorship at this time.
Originally posted on Himalayas
Who can apply
Eligible countries: Australia, Canada, India, United Kingdom, United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC-4, UTC-3.5, UTC+0, UTC+5.5, UTC+8, UTC+8.75, UTC+9, UTC+9.5, UTC+10, UTC+10.5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.