About this opportunity
Modern Nissan of Winston Salem lists this Business Development Representative opportunity in boone, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Client Care Specialist
Modern Toyota of Boone has a fantastic opportunity to start a long and rewarding career for the right person! We are looking for highly motivated, energetic people to join our internet sales department! Bring a positive attitude and we will provide you with all the tools you need to be successful. We are seeking a Client Care Specialist to work in our BDC department. This pseudo sales/customer service position will be responsible for handling internet leads, inbound phone calls, and customer retention. Immediate opening available.
Job Responsibilities:
Develop an understanding of automobiles by studying characteristics, capabilities, features; comparing and contrasting competitive models
Managing internet inquiries through dealership website and other online channels
Setting up customer appointments for sales department
Assist customers with products and services sold at the dealership in order to present features and benefits to customers
Follow through on customer leads and build relationships with clients to close sales
Grow internet sales business and expand current customer base.
Benefits Include:
Medical, Dental, Vision, Life, Flexible Spending, LTD, and STD
401-k eligibility after one year
Flexible Schedule
Paid time off
Paid Holidays
Top-tier pay plan with competitive compensation ranging from 35-50K+ a year.
and Monthly Bonus Opportunities
Apply today!
Qualifications:
No Automotive Experience Necessary
Must have a flexible schedule and be able to work some Saturdays within a 5-day work week
Must be self-motivated and performance driven
Must be able to attend training
Excellent customer service and negotiation skills
Strong written and verbal communication skills
Highly organized with the ability to learn quickly
Strong computer and typing skills
Positive, can-do attitude
Professional and personable demeanor
Proven experience in sales
High School Diploma or GED required.
Auto sales preferred but not required
Responsibilities:
This customer service position will be responsible for handling Internet leads, inbound phone calls, and customer retention.
Understands automobiles by studying characteristics, capabilities, and features, comparing and contrasting competitive models.
Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership.
Obtain customer information and keep accurate database.
Maintain a dealership standard for response time.
Set up sales appointments with all customers with the focus that all customers are prospective long-term customers.
Managing internet inquiries through dealership website and other online channels
Setting up customer appointments for sales department
Follow through on customer leads and build relationships with clients to close sales.
Grow internet service business and expand current customer base.
Handle minor customer complaints and misunderstandings.
Must be available to work weekends, nights and holidays.
Behaviors
Required:
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Loyal: Shows firm and constant support to a cause
Enthusiastic: Shows intense and eager enjoyment and interest
Preferred:
Thought Provoking: Capable of making others think deeply on a subject
Team Player: Works well as a member of a group
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Required:
Self-Starter: Inspired to perform without outside help
Financial: Inspired to perform well by monetary reimbursement
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Preferred:
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Education
Required: High School or better.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
boone, NC, 28607, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.