About this opportunity
IICRC lists this Business Development Representative opportunity in dodge center, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Paul Davis Restoration Sales And Marketing Account Manager
Benefits: 401(k), 401(k) matching, bonus based on performance, company car, competitive salary, dental insurance, health insurance, opportunity for advancement, paid time off, training & development, vision insurance
Why Us? At Paul Davis Restoration we're more than a company — we're a team, and we are a community. We believe in empowering our team members, exceeding client expectations, and delivering best-in-class service to our partners. Our success is built on a culture of innovation, collaboration, and a relentless drive to be the best in the business. If you're ready to lead a team, redefine industry standards, and achieve career-defining success, we want to hear from you.
Basic Functions:
Retain, prospect and recruit new strategic business relationships
Grow and foster relationships with strategic business accounts
Onboard and train business relationships
Create service level agreements with strategic business relationships
Takes responsibility for communicating to key accounts regarding ongoing projects
Supports and assists the overall Paul Davis team
The Sales and Marketing Account Manager will be expected to take on additional responsibility over time based upon their desire, initiative & performance
Basic Requirements:
Associate or bachelor's degree is desired especially in area of Sales, Marketing and Communications
Experience in marketing, sales, and customer service
Highly organized and versed in prioritization of tasks
CRM experience (Salesforce, Luxor, ect.)
High level written and verbal communicator
Deal maker/closer
High aptitude in Microsoft office suite
Dependable transportation
Smart phone
Appropriate attire
Fun and outgoing personality
Driven by results and growth
Evaluated On:
Results of new accounts brought on by the Sales and Marketing Account Manager
Relationship and growth penetration of active current accounts
Activities in Luxor
Follow up and follow through
Commitment to entire Paul Davis team
Relationships with vendors and subcontractors
Culture and over all attitude
Skill development goals
Performance in alignment with the job description
Behaviors aligned with the vision, mission, values, 10 serving basics and brand promise
Overall Primary Duties:
Face to face activities with current and new strategic business relationships
Coordinate meetings, lunches, and presentations to educate and probe for win/win/win relationships
Be the face of Paul Davis at associations, chamber events, community events and commit to being on different committees
Be the hunter and retainer for sales with a strong pipeline
Retain lasting relationships with key accounts to capture new revenue through new and existing relationships
Create and follow sales budget weekly, monthly and yearly
Keeps Luxor updated with all activities, accounts, companies and contacts (but not limited to)
Work directly with the vice president of sales and marketing
Work directly with sales and marketing team
Work directly with the general manager
Work directly with team leads and operations teams to ensure a positive client experience
Grow the account relationships based on sales from prior years
Set proper expectations with accounts
Recruit new key accounts that align with the Paul Davis way
Build, create and execute service level agreements with new accounts
Teach, train and onboard new and existing accounts
Teach, train and onboard the Paul Davis team with new accounts
Brand the Paul Davis name by being involved in association, chambers and the community and being committed to boards or committees
Review, update and manage RMS and Luxor software
Find and validate key accounts needs to facilitate a 9 or 10 rating on the net promotor score (NPS) based on client's willingness to recommend us to friends and family when work is complete
Supports ERTPMs and RPMs in setting proper expectations with clients
Support's ERTPM's and RPMs in obtaining (where applicable) and ensure collection of all work authorization and other documentation from clients for all services
Review all documentation of onsite visits, project updates, compliance tasks, progress dates, and notes in RMS regarding key accounts
Maintain professionalism with project conditions: (i.e.: workmanship, homeowner relationships, safety, cleanliness, and trades people conduct)
Coordinates, monitors, and supervises client experience (NPS) on a project-by-project basis and as a whole over all for the account
Monitors SEO, Google ad, pay per click, website and local service ads
Support ERTPM's and RPMs in communicating and building trust throughout each project
Secondary Duties:
Maintain a strong relationship field presence, while balancing the necessary desk work required for admin and follow up
Participate in on call rotation
Participate in sales and marketing events
Manage emergency preparedness plans for accounts
Professionally handle and resolve all complaints in a timely fashion
Work directly with the sales and marketing team to build long lasting relationships with accounts
Provide feedback to other management based on observations from the field and the relationship
Learn and work with priority management principles to create default schedules for your own time that properly allocate slush time
Attend bi-weekly sales and marketing team meetings
Attend bi-weekly GS&R
Share your office365 calendar with your supervisor on an ongoing basis
Follow all other company policies and procedures as communicated in the all-team handbook (employee handbook)
High level job responsibilities include:
Participate in emergency services when an "all hands-on deck" scenario arises
Participate in ongoing problem solving and practicing continuous improvement of the department and company
Participate with on-site visit when a loss comes in and support account and team to deliver best in class results
Participate in Paul Davis social events, goal setting and review, all team meetings and as many other opportunities as possible to engage with the rest of the team
Hours: This is a full-time position. Hours required will vary and will often require travel to customer locations typically within a couple hour radius of the home office. Compensation: $50,000.00 - $100,000.00 per year
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To provide extraordinary care while serving people in their time of need.
Our Values:
Deliver what you promise
Respect the individual
Have pride in what you do
Practice continuous improvement
Our Mission:
To provide opportunities for great people to deliver best in class results
Worksite address
dodge center, MN, 55927, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.