About this opportunity
CLA lists this Business Intelligence & Insights Manager opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Business Intelligence & Insights Manager
Department: Business Analytics
Employment Type: Full Time
Location: Phoenix, AZ
Description
Position Summary We are seeking a highly analytical and customer-focused Business Intelligence & Insights Manager to lead and execute the company's business intelligence and analytics initiatives. This is a hands-on leadership role responsible for managing a Data Analyst while actively building reports, dashboards, category analyses, retailer insights, and custom business intelligence solutions.
The successful candidate will serve as the primary resource for retailer, shopper, category, customer, and company performance analytics. They will partner closely with internal stakeholders and customers to transform data into actionable recommendations that support decision making, customer growth, and business performance.
This position requires a balance of technical expertise, analytical problem-solving, customer-facing communication, and team leadership.
Key Responsibilities
Job Responsibilities
Business Intelligence Leadership
Lead the company's Business Intelligence and Insights function.
Manage and develop the Data Analyst, ensuring high-quality analytics, reporting, and insight generation.
Establish priorities, processes, KPIs, and reporting standards for the analytics team.
Drive a culture of data-informed decision making across the organization.
Identify opportunities to improve reporting efficiency, automation, and data accessibility.
Build and maintain reports, dashboards, scorecards, and business intelligence tools from the ground up.
Develop and manage category, retailer, brand, product, and customer data structures.
Create and maintain category hierarchies, subcategories, and reporting frameworks.
Support data validation, quality assurance, and troubleshooting efforts.
Write and maintain queries, calculations, and analytical models used throughout the organization.
Automate recurring reporting where possible while supporting ad hoc analytical requests.
Ensure consistency and accuracy across retailer, customer, syndicated, and internal datasets.
Maintain documentation and reporting procedures to support organizational knowledge transfer.
Customer & Commercial Partnership
Participate in customer meetings, business reviews, line reviews, and strategic planning sessions.
Present category, retailer, shopper, consumer, and market insights in a compelling and actionable manner.
Develop data-driven recommendations that support customer growth and strengthen retailer relationships.
Partner with Sales, Category Management, Marketing, and Customer Development teams to support strategic account planning.
Serve as a trusted advisor to both customers and internal stakeholders.
Retail, Category & Shopper Insights
Analyze retailer POS, syndicated, shopper, e-commerce, and internal sales data.
Identify trends related to: Category performance
Shopper behavior
Market share
Pricing and promotion effectiveness
Distribution and assortment
Retailer and channel performance
Competitive activity
Translate insights into strategic recommendations and growth opportunities.
Internal Analytics & Strategic Support
Serve as the primary point of contact for company-wide analytics and reporting needs.
Partner with leadership teams to establish KPIs and measurement frameworks.
Support annual operating plans, budgeting, forecasting, and business reviews through data-driven analysis.
Provide analytical support for new product launches, promotions, customer initiatives, and strategic projects.
Help business leaders understand retailer dynamics and emerging market opportunities.
Reporting, Dashboards & Data Management
Oversee the development and maintenance of dashboards, scorecards, reports, and executive summaries.
Ensure data accuracy, integrity, and consistency across reporting platforms.
Maintain relationships with syndicated data providers and retailer data platforms.
Evaluate new data sources, technology, and analytical tools that improve business intelligence capabilities.
Knowledge Transfer & Process Improvement
Develop documentation, reporting standards, and analytics best practices.
Train and coach internal teams on reporting tools, dashboard usage, and data interpretation.
Create scalable processes that improve organizational access to insights and reporting.
Skills, Knowledge and Expertise
Job Requirements
Bachelor's degree in Business, Analytics, Marketing, Economics, Statistics, Data Science, or related field.
7+ years of experience in Business Intelligence, Category Management, Retail Analytics, Shopper Insights, or related disciplines.
Experience leading or mentoring analytics professionals.
Strong customer-facing presentation and communication skills.
Experience translating data into actionable business recommendations.
Advanced Excel and PowerPoint proficiency.
Demonstrated success partnering with commercial, sales, and leadership teams,
Preferred
Experience within CPG, pet industry, retail, consumer products, or distributor environments.
Experience with syndicated data sources including Circana/IRI, NielsenIQ, SPINS, retailer portals, Stackline, or similar platforms.
Experience with Power BI, Tableau, SQL, or related business intelligence tools.
Category management or shopper insights experience.
Experience presenting to retailer and customer leadership teams.
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Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.