About this opportunity
Us Bank lists this Business Line Quality Assurance Manager opportunity in minneapolis, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Responsible for the development, execution, and documentation of quality assurance testing for the Human Resources (HR) business groups. Participates in the overall Business Line Quality Assurance (BLQA) Program strategy, which addresses operational and compliance risks, as well as policy requirements. Partners with HR leaders and colleagues in all three Lines of Defense (IE. first/second/third line) to oversee the successful creation, implementation, and maintenance of an effective BLQA function. The candidate will coordinate, monitor, test and manage the BLQA program in compliance with the enterprise policies and requirements. Candidate will work independently and report directly to the BLQA HR Lead Manager.
Responsibilities related to the BLQA program include but not limited to:
Managing the development of test procedures/scripts for multiple functional areas within the business line
Investigating compliance of the laws, regulations, internal policies, and procedures that apply to one or more functional areas supported
Ensuring proficient knowledge of the operations of the functional areas
Monitoring key risk indicators and emerging risks to identify potential edits or updates for existing test scripts/procedures
Performing routine to moderately complex testing and control assessment activities in accordance with the annual test plan
Creating comprehensive audit trails/work papers and assessing and documenting appropriate test conclusions
Identifying control deficiencies and documenting test results
Leading collaboration sessions with the business unit to vet test findings and review testing results
Identifying and documenting the process to pull samplings
Maintaining accurate and complete records and preparing statements and reports
Basic Qualifications
Bachelor's degree, or equivalent work experience
Typically has seven or more years of experience in an applicable risk management environment
Applicable certifications
Preferred Skills/Experience
Expertise in testing, BLQA in a financial services setting
Advanced knowledge of Risk/Compliance/Audit competencies
Strong leadership and management skills of processes, projects, and people
Excellent written and verbal communication skills
Strong analytical, problem-solving and negotiation skills
Strong organizational skills and ability to multi-task with many projects and deadlines
Strong project management, issue management, and problem resolution skills
Strong audit and/or process review experience
Ability to lead team through a project/initiative and meet deadlines
Ability to communicate effectively both verbally and written to all levels of personnel
Strong presentation skills
Ability to lead through conflict resolution
Proficient computer skills, especially Microsoft Office applications
Knowledge of Human Resources operations, products/services, systems, and associated risks/controls is a bonus
Knowledge of applicable laws, regulations, financial services, and regulatory trends that impact Human Resources is a plus
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program .
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
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Worksite address
minneapolis, MN, 55400, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.