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Everence

Business Loan Servicing Specialist

lancaster, PA

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Job description

Business Lending Administrative Support

Provides administrative, documentation, processing, and servicing support for the Business Lending team and other lending functions as needed. Delivers professional, high-quality service to internal and external members, clients, and team members. Supports loan officers and credit analysts throughout the lending process, including loan origination, underwriting, processing, closing, and servicing.

Responsibilities and Duties

Provide effective support for all phases of business loan processing and servicing.

Prepare business loan documents for processing in accordance with established policies, procedures, and regulatory requirements using LaserPro.

Prepare and distribute the monthly LaserPro/Finastra activity report.

Assist with verifying the due diligence required to close business loans.

Support ongoing loan servicing and account follow-up including; rate changes, insurance and collateral tracking, tax monitoring, covenant tracking, site visit tracking, member/client inquiries, loan system maintenance, and other duties as needed.

Review business loan files to ensure compliance with applicable internal policies, procedures, external requirements, and regulations.

Review of new business loan documents for compliance.

Ensure all mortgages are recorded and UCCs are filed in a timely manner.

Maintain the proper order and sequence of loan files for document imaging.

Follow up with loan officers regarding document or loan exceptions.

Assist with HMDA reporting.

Assist with the processing and due diligence of business loan modifications.

Assist with booking new business loans in CBX.

Record minutes for Business Loan Committee meetings.

Support Everence Association church loan processing and servicing.

Assist with verifying the due diligence required to close church loans.

Prepare church loan documents for processing in accordance with established policies, procedures, and regulatory requirements using LaserPro.

Book church loans in Precision LM.

Serve as backup support for the church loan servicing team.

Establish and maintain effective, professional relationships and clear communication with internal teams, external members, and clients.

Perform related duties and complete special projects assigned.

Keep work area(s) clean, secure, and well-maintained.

Provide support to the Loan Servicing Manager as needed.

Qualifications

Education: High school diploma or equivalent

Experience: 2 years loan servicing experience preferred

Skills and Abilities:

Strong interpersonal, leadership, and supervisory skills

Excellent communication and public relations skills

Thorough understanding of lending and deposit programs, policies, and procedures, as well as related legal requirements

Solid math and strong technology/computer skills

Ability to maintain confidentiality

Ability to analyze accounts and loan requests

Strong attention to detail and organizational skills

Ability to assist others and collaborate effectively as part of a team

Problem-solving and decision-making skills

Ability to maintain an effective and efficient workflow

Professionalism, honesty, integrity, and active listening skills to build rapport and effective relationships

Adaptability to change workflows to remain productive during fast-paced periods

Alignment in supporting the Everence mission of empowering financial well-being for faith-inspired living

Supervisory Responsibilities: None

Schedule: Full-time

Worksite address

lancaster, PA, 17622, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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