About this opportunity
Aerotek lists this Business Operations Associate opportunity in hanover, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview:
The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external
customers as well as corporate and field office employees. The BOA is proficient in the management and collection of
customer accounts receivable. Qualities include: Building customer relationships, conflict resolution, professionalism, detail
oriented, proficient follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an
open environment, and the ability to adapt to changes in the workplace.
Essential Functions:
Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
Making routine welcome and maintenance calls to clients
Manage total accounts receivable with an Aging in excess of $3.5 M
Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
Responsible for gathering the necessary data to assist Management with account specific decisions
Auditing account specific reports to ensure accurate billing and client specific information
Skills & Ability
Proficient in Microsoft Office (Excel and Word an must)
Strong organizational and analytical abilities
Strong communication skills and work ethic
Goal driven with problem solving skills
Ability to work independently and as an team player
Worksite address
hanover, VA, 23069, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.