Business Outreach Coordinator

Job description

Business Outreach Coordinator

The Business Outreach Coordinator serves as a key member of the Economic Development Department and functions as one of the primary points of contact for the local business community. This position is responsible for proactive business engagement, including outreach, onsite visits, and relationship-building with local employers to understand needs and connect businesses with relevant programs, incentives, and resources. The role supports business retention and expansion efforts by collecting and maintaining business data, assisting with research on economic development tools, and contributing to communications and stakeholder engagement initiatives. This position plays an important role in strengthening relationships between the City and its business community while supporting long-term economic development strategies.

Essential Functions

Conduct proactive outreach to local business through calls, emails, and in-person visits to introduce Economic Development services and build awareness of City programs.

Develop and maintain positive working relationships with business owners, managers, and key stakeholders throughout the community.

Provide information and guidance to businesses regarding available City resources, incentives, and support programs.

Assist businesses in navigating and accessing applicable economic development services and opportunities.

Maintain accurate and up-to-date business records, including contact information, business size, location, and other relevant data.

Conduct research on economic development tools, grants, incentives, and best practices to support departmental initiatives.

Attend meetings, site visits, and community or stakeholder events as a representative of the Economic Development Department.

Collaborate with internal City departments to address business inquiries and support cross-departmental service delivery.

Track outreach activities, business interactions, and engagement data in designated systems or databases to support reporting and analysis.

Assist in grant applications and securing new partnerships, as needed.

Assist with other duties and projects as assigned.

Typical Qualifications

Prior experience in customer service, business development, business management, real estate, or municipal work preferred. Associate's degree accepted if related to a field in business, public administration, communications, economic development, community development, or similar. Bachelor's degree, or currently enrolled to obtain a degree in business, public administration, communications, economic, community development or related field preferred. Basic skills in word processing, excel spreadsheet, video call, and presentation software. Valid Operator's License.

Supplemental Information

ASAP Monday, Wednesday, and Friday with 8-hour workdays. Flexibility for early or late-night meetings. While performing the duties of the job the employee is required to stand, sit, walk, talk, and use hands and fingers; to handle, or operate objects, tools, and reach with hands and arms. The employee may occasionally lift and/or move objects up to 30 pounds. Good vision, hearing, and vocal abilities. Local travel is required to attend events, conferences, and other similar meetings involved in Economic Development. Travel may include the use of a city pool car or personal vehicle. Work is primarily in the office with occasional work performed in a vehicle, at construction sites, and outside in all weather conditions including temperature extremes. Occasional experience to muddy, icy, and uneven terrain, odors, animals, noxious weeds, and noise.

Benefits

This position is not eligible for benefits.

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.