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Job description
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Business Process Outsourcing Sales Executive - BPaaS - Remote Role
Date: Jan 1, 2026
Location: Seattle, WA, US
Company: NTT DATA Services
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a BPO/BPaaS Sales Executive with Manufacturing, Retail, Telecom, CPG domain experience remotely.
Position Summary
We are seeking experienced and historically successful Business Process Outsourcing and Business Process as a Service Specialty Sellers for our Agentic AI Customer Service business. Successful candidates will be domain subject matter experts in one or more industries, with a proven track record of originating relationships and closing large, complex BPO and BPaaS deals. These senior-level sales professionals will create a market of buyer relationships with decision makers at or proximal to the C-level and will position AI-first BPO/BPaaS transformative service solutions that enable their businesses to achieve their Board-level, and Executive level strategic outcome goals.
Key Responsibilities
Market-maker who originates deals proactively. Successful candidates will be adept and have a track record of creating demand in the market and establishing relationships with decision making buyers of the service.
Subject Matter Expert (i.e. understands and can articulate the core value chain processes and their associated challenges and opportunities for transformation) in one or more of the following industries; Banking & Financial Services, Fintech, Insurance (P&C, L&A), Manufacturing, Retail, Consumer, Travel & Hospitality, Hi-tech, Energy & Utilities, Telecom, Healthcare (Payor, Provider) & Life Sciences
Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization and the key stakeholders and be able to develop a customized transformative BPO/BPaaS proposition, leveraging AI and technology automation that considers these factors, as well as the competitive landscape to create win/win deals
Lead the end-to-end sales cycle, (collaborating with solution architects, pricing teams, legal, operations, etc.) to structurecompetitive multi-million-dollar ACV (annual contract value) BPO deals , from initial prospect engagement through contract negotiation and closure.
Develop and execute a strategicgo-to-market plan to create market awareness and demand in collaboration with Managing Director, Business Unit Leaders, business unit salespeople and client executives, industry teams, and alliance partners, advisor and analyst relations, and marketing.
Build strong executive-level relationships with prospective decision makers and stakeholder influencers, including COO’s, CIO’s, CFOs, and Heads of Operations.
Stay current on industry and AI/technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations.
Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards.
Required
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Worksite address
seattle, WA, 98127, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.