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Apex Systems

Business Professional - Admin Assistant 1

austin, TX

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Job description

Business Professional - Admin Assistant 1We are seeking a Business Professional to provide administrative support. This role involves direct contact with customers, supporting the sales team by maintaining positive customer relations, and working with various departments to meet service sales goals. The position requires a focus on executing business processes, maintaining accurate records, and supporting management with administrative tasks and reports.Key ResponsibilitiesMaintain direct contact with customers before and after the sale to ensure satisfaction.Support the sales team by developing and maintaining customer relations.Work with various departments to meet maintenance services sales goals.Observe and execute service business processes and procedures, maintaining accurate records of activities.Follow defined business processes to collect billable and contract revenues.Reduce the billable collection cycle time to meet business objectives.Maintain and update customer information and the installed base in the CRM system.Provide administrative support to department managers and generate reports for management review.Required QualificationsEducation: A Bachelor's degree or equivalent experience in Business Administration, Management, or a related field is required.Experience: A minimum of two years of related working experience is required, including experience with quotations, purchase orders, and revenue collection.Skills: Candidates must have strong customer engagement skills via phone and email, good command of English, and effective communication skills. The ability to work independently and prioritize tasks is also necessary.Preferred QualificationsExperience with SAP/CRM systems is a plus.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

Worksite address

austin, TX, 78701, US

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