About this opportunity
Citi lists this Business Relationship Manager - Manhattan Area, Assistant Vice President opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Responsibilities
Lead as the subject matter expert across a broad sales area of assigned branches, which comprise branch stakeholders and other area partners (e.g., Wealth Management, Mortgage)
Partner with cross retail segment area peers spanning Wealth Management, Consumer and Mortgage and initiate collaboration to optimize relationships to execute sales plan
Accountable to scorecard metrics and KPIs as defined by Senior Management
Support the development of small business knowledge and skills to assigned branch area team through execution of joint sales activities, ongoing training, and identifying referral opportunities
Call on your assigned book of high‑valued clients to deepen the relationship and retain their business, while owning, responding to, and proactively uncovering future needs, roadblocks, or risks for the business to achieve their goals
Educate and introduce clients to the appropriate products and services that fit their needs and grow both the balance and revenue of your portfolio
Manage credit requests up to $250K, and work closely with senior business bankers on lending relationships over $250K
Develop and execute an integrated and comprehensive sales plan to achieve scorecard results, drive acquisition of new‑to‑bank clients and target industry/sector opportunities maximizing the highest potential across designated territory
Adhere to sales management routines, sales practices and protocols for business banking to ensure compliance with all policies and procedures
Proactively manage portfolio of assigned high‑value clients, expanding business banking customer relationships by identifying needs and maximizing opportunities while ensuring customer satisfaction and retention
Foster teamwork and business banking knowledge in all assigned branches to ensure a positive customer experience. Be accountable to client service scores
Collaborate with consumer and wealth business partners to deepen client relationships
Work closely with the credit/risk team and branches to facilitate loan closings, including pipeline management, loan escalations/appeals and advocacy, application quality and pricing issues
Strictly adhere to internal control policies such as the account opening and credit protocols of accurate collection, completion, and updating of all required documentation
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Qualifications
5-8 years of experience, preferably 2-5 years banking experience or 2-3 years in business banking
Exceptional consulting skills; ability to probe, listen, clarify and present information to advance sales transactions, deepen relationships
Demonstrate analytical skills and ability to assimilate complex financial and company operating information
Professional presentation skills
Strong working knowledge of credit structuring and processing; credit trained preferred
Highly effective communication and influence skills
Customer oriented and responsive
Superior organizational skills
Excellent business development skills
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities, to maintain and renew that registration on an annual basis, to update registration information with the Registry on a timely basis, and to provide that unique identifier to consumers as required by applicable SAFE Act regulations and Citi policies and procedures
Education
Bachelor’s/University degree or equivalent experience
Salary and Benefits
The salary range for this role is $98,960.00 - $148,440.00 annually. In addition to salary, Citi offers discretionary and formulaic incentive and retention awards. Employees may also receive medical, dental and vision coverage; 401(k); life, accident and disability insurance; wellness programs; paid time off (vacation, sick leave, paid holidays); and other benefits varied by jurisdiction, job level and date of hire.
EEO and Accessibility Statement
Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.