About this opportunity
Zs Associates lists this Business Technology Solutions Associate Consultant - Risk-Based Quality Management (RBQM) opportunity in south san francisco, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers worldwide. ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.
What you’ll do:
Collaborate with ZS internal teams and client stakeholders to design and implement technology‑enabled RBQM and clinical quality platforms that address critical R&D and clinical trial business challenges
Translate complex business problems in clinical trial oversight, patient safety, and risk management into clear technical and solution design requirements
Lead modules and workstreams within large‑scale transformation programs, contributing to end‑to‑end solution delivery (strategy through implementation)
Partner with technical architects to validate solution design, platform architecture, and implementation approaches for RBQM and clinical operations ecosystems
Apply structured delivery methodologies and best practices to ensure high‑quality execution and strong client experience
Support program leadership with project planning, resource coordination, staffing, and risk/issue management
Guide design of operating models, organizational structures, and capability frameworks to enable sustainable adoption of RBQM platforms within client organizations
Manage and mentor diverse project teams, providing coaching and guidance to junior team members
Lead planning and execution of deliverables such as solution vision, business case development, user requirements, system design inputs, testing strategy, deployment planning, and operations strategy
Drive cross‑functional collaboration across clinical, quality, and technology stakeholders to ensure successful platform adoption and scalability
What you’ll bring
Bachelor’s or Master’s degree in Business Analytics, Computer Science, Information Systems, Engineering, or related field
3+ years of relevant experience delivering technology‑enabled solutions, platforms, or transformation programs, ideally in life sciences or healthcare
Experience working with or exposure to Risk‑Based Quality Management, clinical operations, or quality systems in pharmaceutical/biotech environments
Strong understanding of data concepts (SQL, RDBMS, data warehousing, reporting systems) and familiarity with cloud or modern data platforms
Exposure to Python or similar programming languages, with ability to understand technical implementation and data flows
Understanding of clinical trial processes, risk management, and quality oversight frameworks (e.g., Quality Risk Management, FDA/ICH expectations)
Strong problem‑solving skills with ability to structure complex business and technical challenges into clear solution frameworks
Ability to simplify and communicate complex concepts to both technical and non‑technical stakeholders
Strong leadership capability with experience managing workstreams, timelines, and junior team members
Excellent communication skills (written and verbal), with comfort working in client‑facing environments
Experience working in global, matrixed, and virtual team environments with multiple concurrent projects
Strong client‑first mindset, high ownership, and ability to operate in fast‑paced delivery environments
Fluency in English
Client‑first mentality
Intense work ethic
Collaborative spirit and problem‑solving approach
How you’ll grow:
Cross‑functional skills development & custom learning pathways
Milestone training programs aligned to career progression opportunities
Internal mobility paths that empower growth via s‑curves, individual contribution and role expansions
Perks & Benefits:
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.
Travel:
Travel is a requirement for client‑facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences.
Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
Find Out More At:
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Worksite address
south san francisco, CA, 94083, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.