About this opportunity
Wilderness Hotel and Resort lists this Cabana Host opportunity in sevierville, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Cabana Host
Cabana Host are responsible for greeting and assisting guests. A Cabana Host assists in making guests reservations and changes as needed. Cabana Host is responsible for supplying guests with fresh towels, water, take and filling guest's food & beverage orders. While interacting with guest the Cabana Host must always maintain a professional decorum and appearance.
Essential Duties And Responsibilities: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
Greet all guests in professional and welcoming manner
Escort guest to cabana
When seating a party, inform guests of amenities and how to contact host
Deliver all orders in timely manner
Be aware of any special instructions, birthday, anniversaries….
Return to cabana hut when finished. Someone should always be at stand to assist/answer any guest's questions/concerns
Report any guest or maintenance issues to supervisor immediately
Maintain cabana hut and area around the hut clean and uncluttered
Clean in and around all cabanas daily
Thank all guests and inquire on their experience
Report all complaints to management on duty
All other duties as assigned by management
Education and/or Experience: (Level 3) High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Language Skills: (Level 1) Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences
Mathematical Skills: (Level 1) Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Ability: (Level 1) Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
Certificates, Licenses, Registrations:
ABC Serving Permit
Yearly Responsible Serving Class
Qualifications:
Ability to act independently with little supervision
Knowledge of food and beverage menus, food preparation and presentation
Efficiently handle multiple duties
Requires a good understanding of company policies and procedures
Ability to handle stressful situations
Good attendance and punctual
Exhibits professionalism
Exhibits good grooming habits
Wears the proper uniform
Works efficiently
Follows all resort and office policies and standard operating procedures
Conducts themselves in a professional manner with a positive attitude
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Activities:
While performing the duties of this job, the employee is required to: Regularly stand, walk, use hands to finger, handle and/or feel, reach with hands and/or arms, talk and/or hear
Frequently stoop, kneel, crouch and/or crawl
Occasionally sit, climb and/or balance, taste and/or smell
Lifting Activities:
While performing the duties of this job, the employee is required to: Regularly lift up to 10 pounds
Frequently lift up to 25 pounds
Occasionally lift up to 50 pounds with assistance
Vision Requirements: Close vision
Work Environment:
Regularly exposed to wet and/or humid conditions (non-weather,) work near moving mechanical parts and outdoor weather conditions
Noise Levels: Moderate
Worksite address
sevierville, TN, 37876, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.