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Job description
At Discovery Cove Orlando, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
What you get to do:
Greet guests and provide park information to our visitors
Perform guest check-in/check-out functions
Perform guest bag checks
Provide informational tours for small groups of up to 12 guests
Provide transportation to and from SeaWorld for guests in company vehicle
Size male/female guests to ensure proper fitting of swim gear
Prepare swim bags for children and adult guests
Maintaining Private Cabanas in both service and cleanliness
Assist with VIP coordination/special events
Quickly resolve guest challenges by providing exceptional guest service
Distribute available lockers to our guests, while maintaining cleanliness of locker facilities
Maintain cleanliness of all park areas including trash removal and sweeping
Conduct guest surveys
Maintain a safe work environment
Perform other duties as assigned
What it takes to succeed:
Previous experience in a customer service role
A working knowledge of all Microsoft Office applications
Excellent English language written and verbal communication skills
Excellent guest service skills
Excellent cash handling skills
Able to stand for long periods of time
Able to walk in sand
Able to lift 40 pounds
Able to push/pull 50 pounds
Able to work indoors/outdoors in all weather conditions and temperature extremes
Available to work 3 full days per week, including at least 1 weekend full day
Possession of a valid state driver’s license preferred
Experience in Discovery Cove Operations department preferred
Bilingual preferred (Portuguese a plus)
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
FREE park admission
Discounts on park admission tickets and passes for family and friends
Park discounts on food, merchandise, etc.
Scholarship opportunities
Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Worksite address
orlando, FL, 32821, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.