This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Community Health Worker (CHW) – Field-Based (CalAIM Program)
Schedule : Monday – Friday | 8:30 AM – 5:00 PM
Work Structure : Approximately 65% field-based / 35% remote
Compensation : $21.00 – $24.00 per hour
FLSA Status : Non-Exempt
Location : Hybrid – Field Based (County-Based Assignment)
At Pacific Health Group, we are at the forefront of revolutionizing healthcare, and you will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services through our CalAIM programs.
The Community Health Worker (CHW) serves as a vital link between healthcare systems and vulnerable populations, supporting members through direct engagement, education, and coordination of services that improve overall health and stability.
About Pacific Health Group
Pacific Health Group is committed to improving health outcomes through community-based care, addressing the full spectrum of social determinants of health. Our teams work directly in the field to support underserved populations and ensure members receive the care, resources, and advocacy they need to thrive.
What This Role Looks Like (Day-to-Day Reality)
Spend approximately 65% of your time in the field (homes, community sites, events)
Conduct outreach, assessments, and direct member engagement
Travel within assigned county to meet members and community partners
Support health education, care navigation, and resource coordination
Facilitate group sessions and community-based activities
Document services and interactions in real-time
This role requires strong time management, independence, and comfort working in diverse, community-based environments
What You’ll Do
Direct Member Services & Care Coordination
Conduct comprehensive assessments and develop Plans of Care
Provide ongoing support and follow-up with members
Assist members with care navigation, appointments, and service coordination
Support transitions of care and continuity of services
Health Education & Navigation
Deliver health education and coaching to improve self-management
Assist members in understanding healthcare systems and accessing services
Address barriers such as transportation, language, and access to care
Community Outreach & Engagement
Conduct outreach to identify and engage high-risk, hard-to-reach populations
Participate in community events, wellness fairs, and outreach initiatives
Coordinate mobile health clinics, vaccination drives, and community activities
Build trust within the community and support program awareness
Group Facilitation & Education
Facilitate group sessions and workshops on health-related topics
Provide education on prevention, mental health, substance use, and wellness
Support community-based learning and engagement initiatives
Advocacy & Support Services
Assist members with enrollment in public assistance programs
Provide advocacy to improve access to care and services
Support members in navigating complex healthcare and social systems
Documentation & Collaboration
Maintain accurate, timely documentation of all services and interactions
Complete required reporting and billing documentation
Collaborate with interdisciplinary teams including RNs and licensed providers
Participate in case conferences and team meetings
How Success Is Measured
Member engagement and successful service delivery
Timely and accurate documentation
Completion of required assessments and care plans
Outreach activity and community engagement
Ability to manage caseload and service requirements effectively
Compliance with Medi-Cal and CalAIM program standards
Who Thrives in This Role
Is passionate about working in the community and helping underserved populations
Is comfortable working independently in the field
Builds trust easily and connects with diverse populations
Is proactive, resourceful, and solution-oriented
Thrives in fast-paced, community-based environments
Equal Employment Opportunity
Pacific Health Group, along with its divisions, is a proud Equal Opportunity Employer. We embrace diversity and are devoted to creating an inclusive environment for all employees. Our commitment is to ensure equal employment opportunities for every qualified candidate, irrespective of race, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other status protected by federal, state, or local laws.
At Pacific Health Group, we recognize the importance of accessibility and are dedicated to providing reasonable accommodations for individuals with disabilities. We believe that our strength lies in our diversity, and we are committed to building a workforce that reflects the varied communities we serve. Join us in a workplace where everyone's contributions are valued and respected.
Pre-Employment Requirements
Employment is contingent upon the successful completion of our pre-employment process, which includes a background check and the submission of all required documentation and new hire paperwork.
AI & Human Interaction (HI) in Recruitment
Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location.
All resumes that meet these criteria are then reviewed by HI (Human Interaction) — our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration.
Requirements
Minimum Qualifications
High school diploma or equivalent; Associate’s or Bachelor’s degree preferred
Minimum of 2 years of experience in community health, social services, or related field
Strong understanding of community resources and social determinants of health
Excellent interpersonal, communication, and engagement skills
Proficiency in electronic health records and basic computer systems
Bilingual skills preferred (Spanish or other relevant languages)
Must be proficient in technology, including documentation systems, EHR platforms, and communication tools
Ability to document in real-time and manage multiple systems effectively
Work Requirements
Ability to travel extensively within assigned county
Must reside within assigned service area
Ability to work occasional evenings or weekends for community events
Ability to work in a hybrid, field-based environment
Additional Requirements
Possess a valid California Driver’s License (Class C minimum)
Maintain a personal, operable vehicle for daily business use
Maintain current liability insurance that meets California’s minimum legal requirements
Must pass a Motor Vehicle Report (MVR) background check prior to employment
Benefits
Compensation & Benefits
Hourly Pay: $21.00 – $24.00 per hour
Monthly stipend
160 hours PTO + paid sick time
11 paid holidays (including birthday and floating holiday)
4 paid volunteer hours per month
90% employer-paid employee-only medical benefits
Flexible Spending Account (FSA)
Short-term & long-term disability, AD&D
Employee Assistance Program (EAP)
401(k) with company match
Professional development opportunities
Quarterly in-person events
Employee discount programs
Worksite address
eureka, CA, 95502, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.