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Statewide Windows & Doors

Call Center Appointment Setter

boca raton, FL

Check who can apply and the requirements below before continuing.

About this opportunity

Statewide Windows & Doors lists this Call Center Appointment Setter opportunity in boca raton, Florida. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Turn Conversations Into Appointments

StateWide Home Improvement is hiring confident, motivated Appointment Setters for our growing call center team. You will answer inbound inquiries and make outbound follow-up calls to homeowners, identify their project needs, and schedule qualified appointments for our sales team. This is a sales-driven opportunity where persistence directly influences your success and earning potential.

Sales resilience matters: You must be comfortable facing repeated rejection, confidently working through objections, and turning initial "no" responses into "yes" and booked appointments - all while staying upbeat, professional, and respectful.

What We Offer

$15-$18 per hour based on experience, plus uncapped commission

Higher starting pay may be available for qualified bilingual English/Spanish candidates

Health, dental, and vision insurance

Paid training and ongoing coaching

Qualified inbound and outbound customer opportunities

Performance incentives and advancement opportunities

Supportive, goal-driven team environment

What You Will Do

Answer inbound calls and respond to homeowners who have requested information

Make outbound calls to prospective, previous, and existing customers

Follow up with web inquiries, unsold opportunities, and qualified leads

Build rapport, identify project needs, and explain our services professionally

Schedule and confirm qualified in-home appointments for the sales team

Confidently work through objections, reframe concerns, and turn initial "no" responses into "yes" and booked appointments

Meet individual and team call, appointment, and performance goals

Maintain accurate customer records, dispositions, and follow-up notes

Required Schedule

Employees work four weekdays plus every Saturday.

Weekday shifts: Monday-Friday, 12:00 PM-9:00 PM

Saturday shift: 10:00 AM-6:00 PM

One weekday off each week

Saturday availability is mandatory

This position is fully in office and is not remote or flexible

What We Are Looking For

Confident, friendly, and persuasive phone presence

Comfortable handling both inbound and outbound calls

Motivated by goals, competition, and commission

Persistent through repeated rejection and motivated to overcome objections and convert initial "no" responses into "yes"

Reliable, coachable, organized, and team-oriented

Able to thrive in a fast-paced call center environment

Available to consistently work the complete required schedule

Experience: Previous appointment-setting, call center, sales, telemarketing, or customer-service experience is preferred, but not required. Paid training is provided. Bilingual English/Spanish candidates are strongly encouraged to apply.

Ready to grow with us? If you are competitive, dependable, and ready to turn conversations into qualified appointments, apply today to join StateWide Home Improvement.

Worksite address

boca raton, FL, 33481, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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